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Time Warner Cable

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Time Warner Cable is the 2nd largest multiple service provider. The company owns and operates advanced cable systems throughout the United States. The company was started in 1949. Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas.

By 2001, Time Warner Cable completed a nationwide system upgrade and created a hybrid fiber coaxial cable network, resulting in new services such as Digital Cable, Video on Demand, PhotoShow TV on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, Quick Clips, Active Advertising and much more.
Please try to contact Time Warner Cable Customer Service directly prior to posting any complaints on this site.

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Time Warner Cable Complaints & Reviews

Time Warner Cable Reviews

Urmysour...
Time Warner Cable abuse of privileges
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Time Warner Cable uses a internet pedestal located in my private backyard even though I am not a customer. The company has failed to notify me when they were going to be on propert...

#318642
May 15, 2012
20

Ickery
Time Warner Cable - Time Warner Milwaukee Disaster!
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I ordered cable last week. When placing my order for internet,cable, dvr and cable card I told the rep several times I need a multistream cable card and tuning adapter because I ha...

#318308
May 14, 2012
16

Anonymous
Time Warner Cable - Provided NO service for 2 years while paid monthly
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

For over two years Time Warner internet connection was not working yet my 90 year old mother kept paying the bill. I expect the problem was their modem as I had the same model rep...

#316694
May 05, 2012
40

Sandradee
Time Warner Cable - Time Warner! Better get it in writing!
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I cancelled my Time Warner in Feb 2011. They billed me for another 2 months and are now sending me to collections! I didnt even have cable during that 2 months! I had requested ...

#314351
Apr 24, 2012
102

Ilbambino
Time Warner Cable - It has taken 2 WEEKS to setup internet!
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I sent in my order request and was billed TWO WEEKS AGO to have my internet installed in my new apartment, which I need for work. Two days after sending the request I receive an em...

#314079
Apr 23, 2012
70

Stop_the...
Time Warner Cable - Tell Time Warner Stop charing $89.00 for disconnecting their service
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Http://www.change.org/petitions/time-warner-stop-charging-customers-89-00-for-disconnecting-their-serviceStop charging customers $89.00 for disconnecting their service....

#313934
Apr 22, 2012
88

Anonymous
Time Warner Cable does not uphold its offers
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I signed up for Time Warner Cable "Get $125 Cash Back From timewarnercableoffers.com by ordering a Time Warner Cable Triple Play Offer in November 2011. Time Warner has never refu...

#312473
Apr 16, 2012
89

Anonymous
Time Warner Cable - Price Lock
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I am not now or ever going to pay the enormous bill that that I got in error under their price lock guarantee for cable services. Anyone should know that a student whose rent total...

#310846
Apr 09, 2012
159

Texasbuyer
Time Warner Cable - Warning Danger TWC
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

TIME WARNER one of the worst companies in the entire U.S. WARNING to YOU: Do NOT allow Time Warner to lie to you and get you to switch to the bundle package. They c...

#309910
Apr 04, 2012
271

Dducck329
Unable to cancel Time Warner Cable contract
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I belong to a homeowners association of 14 units in South Carolina and after having our Time Warner Cable service bill go from $240 per month in 2008 to almost $390 last year we lo...

#308559
Mar 29, 2012
213

Onepisse...
Time Warner Cable - Crappy Customer Service & Technicians that lie
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Last Thursday March 15th i purchased TWC online & set an installation date for Monday 8-12 & 12-5. One technician ended up showing up at 8:22 am looked around at the cable outlets...

#306413
Mar 21, 2012
269

Anonymous
Oceanic Time Warner Cable hawaii
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Short/simple,we work too hard and pay too much for a crappy cable service. Everytime I try to watch a show or change channel to channel it constantly doesnt work & it gets annoying...

#306389
Mar 21, 2012
209

Purpleladi
Time Warner Cable - Time Warner's Service
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Time Warner has the worst customer service ever, they employ a bunch of young people and havent trained them regarding customer, they just read a scrupt. I attempted to make paymen...

#305843
Mar 18, 2012
199

Yellowbird
Time Warner Cable - Time Warner-March Madness-Who decides?
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Every year I dread March because Time/Warner takes away my programs, to air basketball. I am not a basketball fan and I know I speak for others. Why are you putting that crap on ...

#304670
Mar 14, 2012
243

Anonymous
Time Warner Cable Service
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Time Warner Cable treated customer like a trash without further notice disconnecting the service ,they connect the old service account to new service cable account resulting. Have ...

#304520
Mar 13, 2012
160

Anonymous
Time Warner Cable Price Lock Guarantee Scam
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Around May 2009 I signed up for a price lock guarantee with Time Warner Cable. I was supposed to get a fixed monthly rate for 2 years with the stipulation that I would have to pay ...

#303597
Mar 09, 2012
306

Taffey7
Time Warner Cable over billing
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Every few months Time Warner sneaks in extra charges on my cable bill. This month the bill went from $119.52 to $141.31. The extra charges were Hdxtra and The Jewish Channel. We...

#298782
Feb 20, 2012
263

Anonymous
Time Warner Cable
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

We live a short distance out in the country. Time Warner has a line on a pole just across a small creek next to our residence. They REFUSE to run the line to our house to enable ...

#298766
Feb 20, 2012
211

Hocks21
Time Warner Cable - Time warner is a JOKE!!!!!!!!!!!!!
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

If i could find another company that carried the hockey chans like time warner i would switch in a heartbeat!!! Every single day I have to reset my box bec half my hd channels dont...

#298663
Feb 20, 2012
216

CHENG 28
Time Warner Cable - TWC CUSTOMER SERVICE - LACK THEREOF
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

In an effort to improve (sic) my satisfaction with phone, internet, and TV services: 1. I contacted TWC on 15 February to begin services; the instal...

#298518
Feb 19, 2012
257

All True
Time Warner Cable - ALL TWC CUSTOMERS PLEASE READ
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

If you feel upset over the way you are treated as a customer then please read. I am reading many complaints about reps that you speak with on the phone. Do you thin...

#297926
Feb 17, 2012
337

Anonymous
Time Warner Cable - TWC CUSTOMER PLEASE READ
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I see all the complaints about TWC and I want to give some advice. For all the people complaining about the treatment they received when calling in to TWC or...

#297921
Feb 17, 2012
256

Swift725
Time Warner Cable is by far the worst
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I have been trying to get just Internet installed into my home for over a month with theses no good people. I have been hung up on, they sent three people out to servey to make sur...

#296508
Feb 12, 2012
253

Sexxxxyl...
Time Warner Cable - Crappy Customer Service
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I've had Time Warner Cable since about July 2011 & I've had problems from the start. First, my order didn't go through online & I had to call. The guy over the phone put my order i...

#295798
Feb 09, 2012
236

Anonymous
Time Warner Cable - TWC did not send gift card as promised
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I switched to TWC 6 months ago with the promise of a $200 gift card if all criteria were met. I followed the instructions, mailed the necessary documents, waited the 90 days, then...

#295696
Feb 09, 2012
276

Steelian
Time Warner Cable - Time Warner
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I used to work for Time Warner, they let me go for giving my phone number to a customer, her husband passed away and she couldn't find someone to get the pictures she had of hi...

#295506
Feb 08, 2012
314

Palmfrond
Time Warner Cable - Oceanic Cable Molokai, HI
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Oceanic Time Warner Cable does not offer RoadRunner Internet service on Molokai. The Molokai offering, WAVE, is a substandard service of very low dependability. The only thing th...

#294650
Feb 05, 2012
348

Russ964
Time Warner Cable and Internet
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

As I am deaf, when I found out that Time Warner Cable had great Internet speed, I immediately called and I was really disappointed. I was hoping for an excellent connection to the ...

#293063
Jan 30, 2012
277

Chunt55@...
Time Warner Cable - Pay $150 monthly and get 3 junk dvrs and talk to rude service person
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

Since October we have received 3 junk Dvr at$148 a month I expect them better. 2 we returned to findlay ohio then we called tired of wasting gas to get junk eves a technician came ...

#292832
Jan 29, 2012
290

Goaltend...
Time Warner Cable "Roommate Policy"
5.0 One Time Warner Center New YorkNY10019-8016 (888) TW-Cable, 888-892-2253 http://www.timewarnercable.com/Localization/Corporate.ashx?tid=21&linkid=38

I phoned Time Warner Cable to set up new TV and internet service last week. After selecting a package that worked for me, it came time to set up the installation date. The customer...

#292409
Jan 27, 2012
370
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Television/ Radio
Television and radio are the oldest communication means. They were created in the middle and at the beginning of 20 century correspondingly. Since their invention many years passed, many modern communication means were created, but still radio and television are in demand. Even Internet could not replace these two inventions. Television is widely spread telecommunication mean for transmitting and receiving color frame elements by means of deflection, followed by sound. Radio - is a variation of wireless connections in which freely circulating radio waves serve as signal carriers. Signals are transmitted by modulation of electromagnetic waves with frequencies below visible light. Information is carried by steady changing attributes of the radiated waves, such as amplitude, frequency, phase, or pulse width.

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