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Time Warner Cable

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129 complaints

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Time Warner Cable is the 2nd largest multiple service provider. The company owns and operates advanced cable systems throughout the United States. The company was started in 1949. Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas.

By 2001, Time Warner Cable completed a nationwide system upgrade and created a hybrid fiber coaxial cable network, resulting in new services such as Digital Cable, Video on Demand, PhotoShow TV on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, Quick Clips, Active Advertising and much more. Please try to contact Time Warner Cable Customer Service directly prior to posting any complaints on this site.

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Time Warner Cable Reviews

Goaltend...
Time Warner Cable "Roommate Policy"

I phoned Time Warner Cable to set up new TV and internet service last week. After selecting a package that worked for me, it came time to set up the installation date. The customer...

#292409
Jan 27, 2012
20

Emb0lina
Time Warner Cable NYC-WORST CUSTOMER SERVICE

I am an extremely unhappy customer. I tried to get TWC's attention today via Facebook and Twitter, and NO ONE even responded to my complaints. I had to look at other Facebook users...

#291294
Jan 23, 2012
26

Anonymous
Time Warner Cable - I pay over !80.00 per month and can't wat watch my favorite channels

I got home at 2pm and can''t watch channel 53ers and they say I have to wait 24hr before a credit. I don;t want a credit. This forces me to get pay per view. My bills is ov...

#290643
Jan 20, 2012
49

Ahmed Ha...
Time Warner Cable - Timewarner

Service is v.bad I just add treble blay to my house & they gave me old used equipment base some recorded stuff & don't work the way should be and when I complain to customer s...

#290640
Jan 20, 2012
40

Skittles...
Time Warner Cable

I just found out today that TWC charges $4.99 reconnection fee every time your cable service is interrupted. I've been with them over 5 years and have never been made aware of thi...

#290496
Jan 20, 2012
59

Anonymous
Time Warner Cable - TWC damaged my computer and router.

Terminated TWC service, when my new provider was finished with the cabling I could not acess the net, ran a diagnostics on my computer the indication was I had 3meg available but t...

#289422
Jan 16, 2012
55

Rodolfo
Time Warner Cable - Raised the price from 116.65 to 152.93 32%

1/11/2012 7 pm When I got the last statement I found out that Time Warner Cable is charging a 32% from the last statement of what I paid last month After talking with the opera...

#288413
Jan 11, 2012
96

Cpolicy
Time Warner Cable - Time Warner... a monopoly

I have been a TimeWarner customer for six years after they bout out comcast and was forced to switch to Timewarner. My service has been mediocore at best and this year alone my bil...

#287384
Jan 08, 2012
89

LaurenLH
The people at Time Warner Cable are incompetent

TWC is completely incompetent, inefficient and incapable of handling any problem that goes beyond switching service off or on. I was on the phone for over an hour, setting up serv...

#285977
Jan 03, 2012
107

Anonymous
Time Warner Cable - Time Warner should issue credit on bills for MSG

I have started a petition to demand a credit on our bills for the MSG channels no longer on cable due to a dispute. This is not a new profit source for an arrogant monopoly. This...

#285849
Jan 02, 2012
139

Pisskust...
Time Warner Cable

Actual email to TWC  John Orzolick,     so you are saying this is FAIR that suddenly your asking your customer to upgrade my service to more expensive plan...

#285362
Dec 31, 2011
117

Ihatetim...
Time Warner Cable - Time Warner is the WORST

I have family that lives internationally, and I call them often. Every other month or so, though my bills are always paid on time, in full, Time Warner switches off...

#284960
Dec 29, 2011
108

Anonymous
Time Warner Cable - Time Warner will not honor what they quoted me

I was quoted a package and given a price and when I went to install,the price changed. I had gotten the transcript of the conversation, so I have it in writing what was promised b...

#283561
Dec 23, 2011
125

Prichard...
Time Warner Cable - I am being charged for on demand movies that i did not rent!!!!!!!!!!

I switched to TWC when i moved. I have had the service now for 4 months. When the tech came out (the first tech to install the equipment) they did not properly install the digital ...

#283132
Dec 21, 2011
130

Pianoman54
Time Warner Cable - Time Warner is a monopoly in Akron!!

Can someone PLEASE tell me why Time Warner is the only cable company in Akron? Something shady is going on around here, because they have a monopoly, often have terrible service, a...

#282973
Dec 21, 2011
128

Carlos 1...
Time Warner Cable - Is it me or is the INTERNET SLOWER NOW!

I have TWC "HIGH" speed internet. I have been noticing in the past couple of months that my internet is SLOWER than normal. 11-24 Mbps when it should be in the rage (wireless) 46-5...

#280536
Dec 10, 2011
151

Someone123
Time Warner Cable - Awful Internet Service

Time Warner internet service is just awful. Right out of the blue, multiple times a day, it just dies. One page works, the next doesn't. I can never trust that I can use the intern...

#279210
Dec 04, 2011
179

KennethB
Time Warner Cable/Roadrunner lied about service date.

On Sunday I called Customer Service regarding non-functioning internet, which was (approximately) my 10th issue of the year. I was informed by a supervisor that as a result of my r...

#277804
Nov 28, 2011
249

Eric Pal...
Time Warner Cable

I am mad at Time Warner Cable because they don't have NFL Network nor RedZone. I was able to watch the first two of three games on Thanksgiving and then the last one was on NFL Net...

#277397
Nov 26, 2011
177

Anonymous
Time Warner Cable - Extra hidden fees/complain and have them removed

Let's be honest these guys are really just crooks. The contractors are so scared of getting bad marks they practically beg you not to call if anything goes wrong or they won&#...

#275110
Nov 15, 2011
217

Filreg123
Time Warner Cable Scamming/Fraud

I purchased TWC internet services 9/1/2011. I had intermittent problems since 9/1/2011 and then no service at all since 11/1+-. I called support to find out the conenction issue to...

#275067
Nov 15, 2011
204

Tazgirl
Time Warner Cable refused to hook up service my address has outstanding bills but not mine

About a month ago my friend moved from Michigan to upstate New York. He is a big time Internet gamer so he needed fast internet I told him road runner turbo. So he calls Time Warn...

#275041
Nov 15, 2011
197

Filreg123
Time Warner Cable Scam-Disgusting Support

I have had Time Warner internet for just 2 months. Without notice. TWC disconnected my service. I only found out when i called support to figure why my internet was not connecting....

#274356
Nov 11, 2011
238

Anonymous
Time Warner Cable - Time Warner

They have announced a price increase less than a year since the previous one. Are we now going to get multiple rate hikes each year? The prices increase much faster than inflatio...

#272502
Nov 03, 2011
201

Anonymous
Time Warner Cable - Prices timewarner charges

I live in NW Ohio, timewarner wants an outrageous price for wideband internt service. I have been a timewarner subscriber for over 4 years, I have the bundled package and still the...

#270509
Oct 25, 2011
243

Anonymous
Time Warner Cable - Absolutely the worst service

Had TWC for 10 years. I switched to Fios and am very please with the Fios service. The jerks at TWC disrespected my wife among many other issues but the final straw was I called t...

#270388
Oct 25, 2011
175

Jrglass
Time Warner Cable - Time Warner incompetence

I called Time Warner 2 weeks ago to schedule a transfer of service for mid November. Since that time they have called me and left no message when I couldn't answer the phone. I c...

#270347
Oct 24, 2011
122

Anonymous
Time Warner Cable - Time Warner bundle package

They started us with a very reasonable rate of about $99.00, now we are up to Almost $150 for the same package and they say they have no cheaper package...being seniors on a fixed ...

#269189
Oct 19, 2011
216

Lololo
Time Warner Cable - Con artist and scam 400 for basic and internet..

They are nothing but a scam and con artist...they scam ur money and make up all these bull *** as charges....time warner cable i hope u go bankrupt.. i will pray that dish and dir...

#266774
Oct 07, 2011
210

Jj48
Time Warner Cable - Timewarner laziness

My husband and I have recently went from DL to high speed internet. My high speed - well if I could get time warner-road runner to fix the problem i could be enjoying it. I signed ...

#266216
Oct 05, 2011
171
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Related Information

Television/ Radio
Television and radio are the oldest communication means. They were created in the middle and at the beginning of 20 century correspondingly. Since their invention many years passed, many modern communication means were created, but still radio and television are in demand. Even Internet could not replace these two inventions. Television is widely spread telecommunication mean for transmitting and receiving color frame elements by means of deflection, followed by sound. Radio - is a variation of wireless connections in which freely circulating radio waves serve as signal carriers. Signals are transmitted by modulation of electromagnetic waves with frequencies below visible light. Information is carried by steady changing attributes of the radiated waves, such as amplitude, frequency, phase, or pulse width.

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