Time Warner Cable Complaints and Reviews

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Time Warner Cable
Main address: One Time Warner Center 10019-8016 New York NY
(888) TW-Cable, 888-892-2253, , https://www.timewarnercable.com/SoCal/about/contactus.ashx
  • 690+29 mobile complaints
  • $1.2M claimed losses
  • $1.7K average
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  • 10 hours ago
  • Media
  • San Francisco, California
  • 5

DO NOT DEAL WITH THIS MAN !!!! The owner of Billlions & Trillions Inc. FRANK, is a full blown liar, thief, ***, rip-off, and scammer. Now let me tell you how I really feel. This lowlife human being will tell you anything you want to hear until your credit card clears. Then after two or three weeks he'll send you damaged reproductions when he promised used original parts. When I called him... Read more

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  • 22 hours ago
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Boston, Massachusetts
  • 9

already told you im the disabled vet who needs a lawyer asap because time warner has screwed me aeven though your not there customernd is holding my credit card hostage even though im not a customer,any lawyer please help email susanpender47@comcast.net'this is a nightmare please I need help exposing these people for who they really are conartist scammers and liars.how can a company not remove... Read more

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  • 23 hours ago
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Boston, Massachusetts
  • 6

im a disabled vet with ptsd I have been on the phone with time warner for 3 weeks now last 4 days 18 hours of being hung up on lied to put on hold for more then an hour at a time disconnected,told my credit card cant be removed from there system just marked expired. this so called friend of mine is now capable of using my debit card and so is time warner because they refuse to remove it, why????... Read more

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  • 1 day ago
  • Media
  • Poor Internet Service
  • 10

I can't begin to tell you how many problems I've had with TWC. From ordering discrepancies, to installation, to billing (Not Getting What Was Promised), to internet/cable outages. In the last 6 yes I've purchased Directv, AT&T U-verse, and TWC. Hands down TWC is the worst TV/Internet provider out there. Do Not purchase TWC. You are selling yourself short on picture quality, customer... Read more

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  • 2 days ago
  • Media
  • Internet Bill
  • 8

So I had standard internet. I was mention and is still shown on the website that it was $40/month, and now i see 59$/month on my bill. To add to that insult, they are charging me for turbo internet when I call in to cancel it a few months prior to this date. Now they are billing me extra fee for using a credit card without even mentioning it. Very pissed at time warner cable internet right now... Read more

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  • 2 days ago
  • Television/ Radio
  • Channels
  • 3

Do u ever click on guide and just look at programs that on on all these stations..... 3 , 5, 9 Have football football football ..... Channel 30 43 65 which are movie channels we can watch dance mom with everyone screaming .... The middle on all the time and then we are can watch intervention or killer kids are u serious about this lineup and not only that we can choice about 7 different channels... Read more

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  • 2 days ago
  • Internet
  • Louisville, Kentucky
  • Internet Installation
  • 11

I called to get new internet service started at my house. They called construction and got the okay to install service and gave me an install date, but then received an email a few days before the install and was told my house is un-serviceable. After several frustrating chats, I couldn't talk to a Manager - just continued to delay me. I live within 50 feet of a large neighborhood with over... Read more

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  • 2 days ago
  • Internet
  • Miami, Florida
  • Internet Outage
  • 7

internet outage in north hollywood ca - started in the morning and probably still going now - not home now so can not check - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - but will do so when i get home Read more

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  • 2 days ago
  • Media
  • Wire Charge
  • 2

We are living on the top of Hollywood Hills with constant low signal interruption. 2-3 weeks ago I asked for wire change to one of my cable box. I told over the phone and personally to the technician that I will not pay for the service since Time Warner have to supply a working cable box for my monthly over $140.Time Warner now billing me with $40 for wire service. Time Warner have to supply a... Read more

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  • 2 days ago
  • Media
  • Fayetteville, North Carolina
  • Cable Package Change
  • 12

We ordered an upgrade to our service, based on a chat with a rep, which offered a free tablet. We informed them that our account was partially late and this rep assured us that was fine as long as account remained in good standing and that a set upgrade would qualify. I made the order. Then I read t he fine print and realized it would not. So I attempted to fix, after being run around for over 2... Read more

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