Time Warner Cable Complaints

I truly hope that companies read complaints from web sites such as this one. I call to upgrade my internet from Road Runner Basic to Road Runner Standard. I am told that I have bee...

Seriously spend 4 days when I first setup my service with them email someone will call back 7 times I had to repeat my story all I want is cable. So for the past few months my cabl...

Omg how do people deal with this cable company I spend hours when I first was forced to get time warner cable after five days of frustration I finally get service. Now for the past...

Just missed the Kennedy Center Honors I had recorded with dvr because the picture kept pixilating and freezing making it unwatchable. There is an issue with my cable in general. My...

PLEASE KNOW THAT IT'S NOT THE FAULT OF THE CUSTOMER SERVICE AGENTS THAT WORK THERE....THEY CAN ONLY DO SO MUCH, THEY'RE NOT GAVE MUCH TO WORK WITH. THEY'RE TREATED (( B...

1. When Time Warner credits your bill, check to see if they've also credited the taxes and fees you paid. Every time I have to request a credit for a misbilling, they only cr...

Time Warner cable continues to provide the worse customer service. Just over 2 years ago I got so fed up I cancelled both my Roadrunner and cable service due to it not working mos...

Mr. Bewkes and Mr. Cocozza, I am writing to you because of the lack of service I have gotten over the last month. I understand that occasionally there are technical...

I just wanted to talk to a person who could fix a problem at the local Time Wanre Office. Unfortunately, anymore you can't do that. It is an impersonal 1-800 number who could car...

I entered into a 2 year contract with TW for a package (Internet/Cable/Phone). The specifics of the contract were presented by phone and i was told it would be followed up in writi...

Have you ever had to deal with the wonderful support and service that is Time Warner Cable? Then this is the article for you to read. Myself and my roommate have been using Time ...

TWC on 9/30 removed 4 basic cable channels (female oriented - Oxygen(55)and Soapnet (63)(19)(17), and said you had to have digital equipment to get those channels. They are adding...

I WAS MOVING AWAY AND NEEDED TO CANCEL MY SERVICES, THEY TRANSFED ME THOUGH 7 DIFFERENT DEPARTMENTS, NOBODY NEVER ANSWER THE PHONE OR NOTHING( FOR THREE DAYS THAT HAPPEN ). DID'...

Just got Wideband service and the install tech told me that I can connect up to 4 computers...This guy kept me on the phone trouble shooting then comes back and tells me that...

I don’t understand how Time Warner Cable advertise of excellent service when is not specially in the North Dallas area in Texas. For the past months and I am talking about since...

I committed to a 2 year plan with a customer service representative on the phone after reiterating the terms of the contract with her I agreed to record the call. During the recor...

I would avoid Time Warner Cable at all costs. One of their reps sold us a bundle including internet, pone and tv and then TWC charged us almost double which has been automatically...

Yesterday I received a collections notice from NCO Financial Systems inc, informing me that I owed Time Warner $60.45. After reading through the legal mumble jumble I figured out t...

For anyone who is considering going with Time Warner Cable, let me warn you ahead of time about their HORRIBLE billing and customer service. I have been dealing with an error on my...

I have been experiencing Cable TV problems for a month now. Time Warner Cable company sent somebody to look at the problem and I was told that the conection on the wall was loose a...

Time Warner Cable sent a card in the mail to us and it stated on the card..Cable + Internet + Digital Phone 69.99 bundled. We called and told them we wanted the special from t...

I used to work at TWC in customer service. I'm not a angry employee at all but I did have to get out of there after 6 months in customer service. I went into the job with all t...

His name is Jason. Called Oceanic Time Warner yesterday 5/3/2010 5:00 p.m. HST. Changed address due to move. Jason was very unprofessional and was finding ways to piss me off so...

Time Warner defines corporate greed. This is what happened: While watching the Atlanta Braves Vs. Colorado Rockies yesterday (sunday apr.18 2010)I noticed early in the game that co...

WE were billed wrong from the 1st bill and they refused to correct it. Now they are trying to collect money from us even after admitting the mistake! The techs showed up and didn&#...

CAUTION-BEWARE-CAUTION When you purchase the Time Warner (TW) bundle package, buyer beware because you are not locked into the initial agreed price for the entire 24 month period....

I recently signed up for TWC cable and internet. I was notified shortly after about a previous account that I had notified the credit bureau of fraudulent/unauthorized charges. The...

Ditto to every single complaint listed here. Ive had nothing but horrible service and false advertising from those crooks. Lets all contact the public utilities commission. Seriou...

Time Warner Dayton Ohio was covering the Xaver-Wake Forest Basketball Game on January 3rd, 2010. With 1 minute and 30 seconds left in the first overtime, Time Warner cut the game ...

In 1966 my wife an I had a 13 inch television with three channels. Now I have a 42 inch television with digital cable and more channels than I can count and I still can only count ...