Time Warner Cable Complaints

I am an extremely unhappy customer. I tried to get TWC's attention today via Facebook and Twitter, and NO ONE even responded to my complaints. I had to look at other Facebook users...

I got home at 2pm and can''t watch channel 53ers and they say I have to wait 24hr before a credit. I don;t want a credit. This forces me to get pay per view. My bills is ov...

Service is v.bad I just add treble blay to my house & they gave me old used equipment base some recorded stuff & don't work the way should be and when I complain to customer s...

I just found out today that TWC charges $4.99 reconnection fee every time your cable service is interrupted. I've been with them over 5 years and have never been made aware of thi...

Terminated TWC service, when my new provider was finished with the cabling I could not acess the net, ran a diagnostics on my computer the indication was I had 3meg available but t...

1/11/2012 7 pm When I got the last statement I found out that Time Warner Cable is charging a 32% from the last statement of what I paid last month After talking with the opera...

I have been a TimeWarner customer for six years after they bout out comcast and was forced to switch to Timewarner. My service has been mediocore at best and this year alone my bil...

TWC is completely incompetent, inefficient and incapable of handling any problem that goes beyond switching service off or on. I was on the phone for over an hour, setting up serv...

I have started a petition to demand a credit on our bills for the MSG channels no longer on cable due to a dispute. This is not a new profit source for an arrogant monopoly. This...

Actual email to TWC  John Orzolick,     so you are saying this is FAIR that suddenly your asking your customer to upgrade my service to more expensive plan...

I have family that lives internationally, and I call them often. Every other month or so, though my bills are always paid on time, in full, Time Warner switches off...

I was quoted a package and given a price and when I went to install,the price changed. I had gotten the transcript of the conversation, so I have it in writing what was promised b...

I switched to TWC when i moved. I have had the service now for 4 months. When the tech came out (the first tech to install the equipment) they did not properly install the digital ...

Can someone PLEASE tell me why Time Warner is the only cable company in Akron? Something shady is going on around here, because they have a monopoly, often have terrible service, a...

I have TWC "HIGH" speed internet. I have been noticing in the past couple of months that my internet is SLOWER than normal. 11-24 Mbps when it should be in the rage (wireless) 46-5...

Time Warner internet service is just awful. Right out of the blue, multiple times a day, it just dies. One page works, the next doesn't. I can never trust that I can use the intern...

On Sunday I called Customer Service regarding non-functioning internet, which was (approximately) my 10th issue of the year. I was informed by a supervisor that as a result of my r...

I am mad at Time Warner Cable because they don't have NFL Network nor RedZone. I was able to watch the first two of three games on Thanksgiving and then the last one was on NFL Net...

Let's be honest these guys are really just crooks. The contractors are so scared of getting bad marks they practically beg you not to call if anything goes wrong or they won&#...

I purchased TWC internet services 9/1/2011. I had intermittent problems since 9/1/2011 and then no service at all since 11/1+-. I called support to find out the conenction issue to...

About a month ago my friend moved from Michigan to upstate New York. He is a big time Internet gamer so he needed fast internet I told him road runner turbo. So he calls Time Warn...

I have had Time Warner internet for just 2 months. Without notice. TWC disconnected my service. I only found out when i called support to figure why my internet was not connecting....

They have announced a price increase less than a year since the previous one. Are we now going to get multiple rate hikes each year? The prices increase much faster than inflatio...

I live in NW Ohio, timewarner wants an outrageous price for wideband internt service. I have been a timewarner subscriber for over 4 years, I have the bundled package and still the...

Had TWC for 10 years. I switched to Fios and am very please with the Fios service. The jerks at TWC disrespected my wife among many other issues but the final straw was I called t...

I called Time Warner 2 weeks ago to schedule a transfer of service for mid November. Since that time they have called me and left no message when I couldn't answer the phone. I c...

They started us with a very reasonable rate of about $99.00, now we are up to Almost $150 for the same package and they say they have no cheaper package...being seniors on a fixed ...

They are nothing but a scam and con artist...they scam ur money and make up all these bull *** as charges....time warner cable i hope u go bankrupt.. i will pray that dish and dir...

My husband and I have recently went from DL to high speed internet. My high speed - well if I could get time warner-road runner to fix the problem i could be enjoying it. I signed ...

Timer-warner cable now has the worst customer service. I've talked to two different costumer service people to schedule appointments and have been given dates and times only to...