Time Warner Cable Reviews

Time Warner sent me a letter telling me they were raising my rates, and not increasing my download speed at all. What a ripoff. They think they can squeeze $$ out of th...

My Cable TV box was not working well. A technician came to change it on Tuesday September 6, 2011. half an hour later the box did not have power. I called again to arrange another ...

I have no clue how this charge was all about. I had to contact my credit card company to file dispute. The customer service rep on the other side could not pull up my record by m...

After multiple trips to my home we did not get internet or cable for over a month. They didn't seem to know what they were doing and when I would call all I would get is a sorry. T...

Today was the fourth time Time Warner no-showed for a service call. I had to hold over 1 hour just to speak with a rep to find out why. This is the fourth time I've taken time off...

Our cable went out early Sunday morning just as hurricane Irene arrived. It was almost as if someone had pulled the plug on it. It has not been restored as of Monday morning at 7...

On 8/10/11 time warner cable called vatec co to purchase phone # resulting in dropping vartec service. I called on 8/24/11 and 8/26/11. The agent (female) employee #118 (she was v...

I cancelled my service with TWC last week and hired a new service provider. When my wife dropped off the equipment she was told we had no balance and there would be no further char...

I recently moved from Overland Park, KS to Auburn, AL to start school. I was a loyal Time Warner Cable customer for almost 2 years. I cancelled my cable and internet service with T...

User debbie has entered room Analyst Bianca has entered room Bianca(Mon Aug 01 2011 09:27:04 GMT-0500 (Central Daylight Time))> Thank y...

After being a twc cust for last 5 years. My Channels are not clear I cont. to have pix on my tv. I cant understand when a tech call is made the tech can't come. I got a call from y...

While I was signing up for Time Warner Cable on June 4, 2011, the customer service person asked if I'd like to sign up for something called Support Squad for $9.99/month with a...

And then did not show up. We were called yesterday and told they would be here and for someone to be at home between 11am and 2pm. Starting at 220pm, I used up about 632 of my ce...

My internet went out on July 01, 2011 with Time Warner. I use Majic jack as my phone through the internet and netflix to watch tv shows and movies through the internet of Time Warn...

Slow,slow,slow,slow,slow,slow, they have 3g & 4g & they want to make you buy the expensive one!!! & they charging me a lot of money, since i don't know nothing about computers & st...

I'm having a pretty bad experience with Time Warner Cable internet here in northern Texas. I get an average of 1 megabyte per second download speeds and 60 KBPS UPLOAD SPEEDS....

June 9, 2011 Just spoke to Ted - badge number STT from Colorado Springs who confirms that YES - Time Warner Cable has a problem that customers cannot access their bills on line. T...

I've been a cable TV customer since Paragon in early 1970s. The latest backward step is the change from Passport to Navigator. Gone are the time seconds which we used to set th...

Wired internet is presumed to be faster than wireless connection if I am not that wrong. I am WRONG!! This wired internet by Oceanic Time Warner is hopelessly slow and intermettent...

I am using regular internet service from oceanic time warner in honolulu, HI and its speed is unbelievably horrible. It took me more than 10 minutes to download a pdf file of merel...

I've been able to record to dvd programs on HBO, but all of the sudden, I get a message saying cannot record in video mode and image can only be recorded once, despite my not havin...

This account was to be closed on August 26, 2010. The last statement was for July 26-August 25, 2010 in the amount of $54.95. I agreed to return the modem being used for service ...

I should have figured that the company with the most demonic logo, would have the worst customer service I have EVER had. Apparently, not only are they trying to hypnotize the mas...

I live in north TX and I have been a triple play customer with Time Warner for about 10 months. The voice over IP telephone service is horrible. The phone goes dead about three t...

I have had TWC business class service for close to two years now and have nothing but problems and they never seem to be able to fix them. There are really no other providers I can...

Time Warner NY/NJ area did not install and connect me correctly so for 4 months when the wind blew or snow days, I had no phone, TV and Internet for 6 to 24 hours almost every 10 d...

Two old broken HD DVR boxes in one month? Come on TWC! After beginning Time Warner Cable service with two HD DVR boxes, I found one box failed to operate normally on the da...

These company should be listed as terriorists. You get a great deal when signing up but after that they rip you off. They can reduce your rates if you downgrade your service IE top...

My problem with TWC started on Nov 1st 2008 when I moved into my new home. It is 480 Feet off the road and TWC installed 560 of cable, even after telling me that 400 feet of cable ...

I am trying to set up an account with my existing netspend card. I don't have an existing username or a password to get information to my account! I keep running in circles try...