TIME WARNER CABLE COMPANY IS A HORRIBLE PLACE TO WORK FOR. IT IS VERY STRESSFUL AND THE SUPERVISORS ARE INCOMPETENT...THE CUSTOMER SERVICE REPS ARE RUDE AND HAVE NO KNOWLEDGE OF THE PRODUCTS...I HAVE A COMPLAINT ON A FEW OF THE SUPERVISORS...MICHELLE, JUAN AND MANAGER LINDA IN THE ONTARIO CALL CENTER.....ARE TERRIBLE AND SHOULD NOT BE IN MANAGEMENT AT THIS COMPANY...DO NOT ORDER CABLE FROM TIME WARNER PEOPLE!!!!! THE SERVICE IS BAD AND CUSTOMER SERVICE IS BAD AS WELL. THERE IS TILING AND OTHER PROBLEMS WITH THE SERVICE...LINDA IS THE WORST MANAGER AT THE ONTARIO CALL CENTER...BEWARE CONSUMERS. 1287a77
 Comments (3) |
| 1. Written by Barry Green on May 12, 2012 from dallas, texas, US they are terrible. Im glad I found this website. Cheaper than cable |
| 2. Written by Fed up with Time Warner on October 28, 2011 from hayesville, north carolina, US I have been a customer for 10 years. Three years ago I moved and they started over billing me over 30. extra each month. I have been fighting with them to remedy this and they have been rude and uncarring. They claimed I lost the boxes when it was there techicians lost them. I over paid 1,000 over the past three years. They told me as a courtsey they would give me 185.88 back... I got the run around everytime I called and was promised a call back and 95% of the time I never received a call back. They know they have you over an barrel and dont care. I guess buyer beware of the big bad giant monopoly. Direct TV here I come |
| 3. Written by DISGUSTED WITH TIME WARNER CAB on August 5, 2009 from san antonio, texas, US I'VE HAD TWC FOR 2 YRS & OUT OF THOSE 2 YRS EVERY SINGLE CUST SERV REP WERE RUDE, INCOMPETENT, AND DISRESPECTFUL. I HAD ALL 3 SERVICES: DIGITAL CABLE, PH & HIGH SPEED INTERNET. I PAY ABOUT 150 EVERYMONTH FOR SERVICE THAT GOES OUT EVERY OTHER WK. I RECENTLY MOVED AND HAD THE WORST EXPERIENCE W/TWC. I WAS HUNG UP ON SEVERAL TIMES IF I EVEN MENTIONED I WANTED TO SPEAK TO A MNGR. I WENT TO THE LOCAL SERV CENTER & THE ASSOCIATE THERE WAS RUDE. I ASKED FOR CORP ADDR AND HE TOLD ME TO LOOK IT UP MYSELF ONLINE. I AM JUST FEED UP W/THEM AND WOULD LIKE TWC TO REALIZE THE CUST SERV CALL CNTRS ARE WORTHLESS. THEY WILL ULTIMATELY FAIL. |
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