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Signed up for time warner cable a month ago and that same day picked up the equipment from a spectrum store. A few days later that same store sent us a second set of equipment (without me asking for one since we had already picked it up). I called customer service and...
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h.kitchener
h.kitchener

Mistakes happen. The real problem with Charter---or whatever they call themselves now---is that you had to wait an hour in line to talk to someone. They have an office in my a...

1.0
#1086002
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They are terrible!!! They are constantly adding new charges and increases on my monthly bill. When i recently moved i called 2xs prior to moving when i was finally in the new house it took days before the services got started bc someone messed up something in the...
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#1084766
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Apparently deadbeats had an acct at apartment. After 11+ phone calls, with 4+ transfers in most of those, speaking to sales, risk management, internet repair (?!), something mislabeled "customer care," all in repeating succession, AND after faxing very sensitive...
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#1082763
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Time Warner Cable - I hate this place

Time Warner Cable
#1087770
1.1
I have talked to their customer Solutions Department and they should resolve the issues and they are the worse they lie and give you wrong information
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Time Warner Cable - Why do you hate the Astros

Time Warner Cable
#1077620
Why in the *** is Spectrum Austin broadcasting Indians/Bluejays on the MLB Network onstead of Astros/Orioles? Pick up Root Southwest for Astros/Rockets or I am gone when my 1 year contract is complete.
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Time Warner Cable - Paying for service I can't use

Time Warner Cable
#1062631
1.0
My landline phone has a clickling noise inside the line, the reps have sent codes to my modem numerous of times and it still hasn't cleared the line. I am paying for service i can't use. Internet is very slow.
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Time Warner Cable - How could u suport unoriginal assassination of our president

Time Warner Cable
#1060136
I will no longer do buisness with a company thar supports The public theater......... That supports images of our President being killed in the name of attention... *** off
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I disconnected services after paying a bill in full. I turned in the equipment prior to the end of that same month. I then received a final bill which I tried to contact and no one could answer my questions. I then called a final time and was informed that my balance...
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#1080508
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On going issues. Service always messing up, tv box doesnt work half the time. Internet goes down all the time. Im tired of paying for crappy service. Asked to speak to a manager, the respresentative reaponded with "why?" And never let me talk to a manager, instead just...
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1.0
#1061429
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So my service with TWC is now Spectrum in my area, but let me tell you my story anyways. I moved into a new apartment a few weeks ago, and I noticed that my speed wasn't as good as it should be. Therefore, I ran some speed tests. While I was paying for 100 MBPS, I was...
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#1060380
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I have had Time warner for almost a year and have had nothing but problems. My on demand NEVER works. I have called multiple times about my controller not working and they only tell me they don't know what is wrong. Ever since having time warner my tv changes its...
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1.0
Pleasant Prairie, Wisconsin
#1059464
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I dont know where to begin...taking money out of my account for a bill without my authorization, over a bill that wasnt due yet. And then hanging up on me 7 times when i tried to file a complaint. I ended up moving and canceling the account completely, and now they...
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#1058879
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On april 27th, I returned all my cable boxes. I decided to keep the internet service. I asked them how much would be my monthly payments. Customer service said it would be $44.99 per month, because I already have the modem. The bill for May says my monthly payment is...
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1.0
I didn't like
  • Have to lie to customers to keep business active
#1055041
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upset with cover of Time/ WH and Kremlin. Will not support any of Time warner's advertisers! It is bad journalism and very biased and that is not the roll of journalist. If Hillary were elected would you have shown her taking a hammer to her computer and washing her...
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#1049353
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