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In mid-July I got the Time Warner package in Brooklyn. Two days after I got it the modem they brought me died as it was used. It took me almost a week to get service again, both computer and telephone. When the serviceman came to bring the new modem he said, "I...
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#136328
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I got activated with the National Guard and sent overseas, and these *** ignored my call to cancel service - said they'd shut it off, but kept charging me. Illegal as per the Soldier & Sailor's Relief Act. Had to get a base lawyer involved, after NONE of...
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#135902
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I have so many things to say about time warner cable san diego I'm not even sure where to begin...but i'll try. Firstly, the sales person was extremely deceptive and signed me up for packages I didn't even want. I told her I barely watch TV so i just need...
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#134835
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Since january I have contacted time warner 3x in regards to their bundle package. I have been sold this service all 3x. I sat and waited for 5 hr. window blocks to be told sorry this service is not in your area. Last time I sat for 5 hours. Time Warner didn't even...
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#134703
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So I get activated with the National Guard and sent overseas while subscribing to Time Warner Cable. Knew the activation was coming, so called and cancelled a month ahead of time. Sure enough, the *** kept billing me while I was gone. I get home from BFE to find a pile...
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Anonymous
Donna Parrish

I agree that Time Warner hates Veterans. My phone service was dead,so I used my cell to call TW and report the outage. They promised that a tech would come out 8:00-11:00 Am S...

#134105
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I just had a really infuriating online chat with a Time Warner salesperson, who just lost a sale. Her (undoubtedly fake) name was Jessica, and I'm sure from her spelling that she's offshore. I wanted to get one simple piece of information, which was the regular...
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#131734
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This is the second time in the 2 months that I have had Time Warner that my HD cable has gone out. I have had numerous problems with Time Warner in the past but have few other choices in this area or in other areas that I have lived. Time Warner knows that you have no...
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#131244
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Our Cable TV and High Speed Internet went out of service on 8/11/2008 at about 9:00 p.m. So I tried to reset the boxes before calling, but it did not work. I called Time Warner Cable at 1-877-772-2253 and went through all the automated prompts. I was finally connected...
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Anonymous
Disgruntal Employee

I work for time warner and i will tell you that all you people in california make my job a living *** calling in and crying about the dumbest issues *** its just cable are you...

cong.nguyen
***g.nguyen

this is ridiculous. please check my post to see how this \"Cantrell\" performed a 100% out of 100% worst rating customer service. TW no doubt has people working there and d...

#131155
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i tell you what i payed for turbo road runner and got reg road runner for a yr till they fixed it and it was there problem not mine. it was on there server not my pc i hate them but have no choice . i hate calling them they take forever. every day i called once and...
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#129504
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I have Road Runner high-speed internet through Time Warner Cable NY. So I'm not sure who my complaint should be with. All I know is that it's Time Warner that bills me each month. I had problems with receiving emails, and Time Warter directed me to call Road...
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#128137
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