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I just had a really infuriating online chat with a Time Warner salesperson, who just lost a sale. Her (undoubtedly fake) name was Jessica, and I'm sure from her spelling that she's offshore. I wanted to get one simple piece of information, which was the regular...
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#131734
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This is the second time in the 2 months that I have had Time Warner that my HD cable has gone out. I have had numerous problems with Time Warner in the past but have few other choices in this area or in other areas that I have lived. Time Warner knows that you have no...
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#131244
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Our Cable TV and High Speed Internet went out of service on 8/11/2008 at about 9:00 p.m. So I tried to reset the boxes before calling, but it did not work. I called Time Warner Cable at 1-877-772-2253 and went through all the automated prompts. I was finally connected...
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Anonymous
Disgruntal Employee

I work for time warner and i will tell you that all you people in california make my job a living *** calling in and crying about the dumbest issues *** its just cable are you...

cong.nguyen
cong.nguyen

this is ridiculous. please check my post to see how this \"Cantrell\" performed a 100% out of 100% worst rating customer service. TW no doubt has people working there and d...

i tell you what i payed for turbo road runner and got reg road runner for a yr till they fixed it and it was there problem not mine. it was on there server not my pc i hate them but have no choice . i hate calling them they take forever. every day i called once and...
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#129504
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I have Road Runner high-speed internet through Time Warner Cable NY. So I'm not sure who my complaint should be with. All I know is that it's Time Warner that bills me each month. I had problems with receiving emails, and Time Warter directed me to call Road...
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#128137
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time warner bundle service has been a nightmare for me since january 19, 2008. i haven't had all three services running since i started. i just found out that they tied the phone service into my renters at&t service. i have had 7 house calls and have spent over...
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Anonymous
N.JOHNSON

Triple Bundle services are just another way to rip of the consumer. You are consistently overcharged for services a month in advance. I wish you could pay a la carte for cable...

#119696
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I can truly relate to the previous complaints on Time Warner customer service! Last Wednesday, 4/16 I called because my internet stopped working. They ran diagnostics and found that I had to have a service appointment. Of course, the earliest possible date is Monday,...
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#118695
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On Tuesday, April 15, 2008 a Time Warner representative came to our home to install the digital telephone modem which would also provide our internet service. My husband observed an insect walking on the modem box and asked what it was and the employee seemed dazed...
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Anonymous
12317823

\"In the meantime, cockroaches of all sizes and ages are in our home study\" How do you know how old the roaches are? This made me laugh so much...and the description of t...

Anonymous
frat house

\"In the meantime, cockroaches of all sizes and ages are in our home study\" How do you know how old the roaches are? This made me laugh so much...and the description of t...

I signed up for Warner Cable Internet service. They installed the modem on March 28th. It did not work. Part of their problem is that their cable repairmen, and their tech service is 2 separate units, which do not work together, and do not know what each one is doing....
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Anonymous
Gary

Can someone PLEASE tell me why Time Warner is the only cable company in Akron? Something shady is going on around here, because they have a monopoly, often have terrible servi...

Anonymous
SuxTWC

Don\'t feel bad.... I live in Lorain County, and I have been having problems since 2005. They advertise a average of 7mbps speed. They have came out and replaced my cable, mod...

Time-Warners new digital service removed the ability to surf through the Guide Page with the FAV button. You use to be able to press GUIDE and then surf through the Guide Page with the FAV button to see what was on. Now, with the new service, as soon as you hit FAV...
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#118015
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