Latest review first
On Tuesday, April 15, 2008 a Time Warner representative came to our home to install the digital telephone modem which would also provide our internet service. My husband observed an insect walking on the modem box and asked what it was and the employee seemed dazed...Read more
I signed up for Warner Cable Internet service. They installed the modem on March 28th. It did not work. Part of their problem is that their cable repairmen, and their tech service is 2 separate units, which do not work together, and do not know what each one is doing....Read more
Time Warner Cable in Abilene, Texas - Time-Warners new digital service :-(
Time-Warners new digital service removed the ability to surf through the Guide Page with the FAV button. You use to be able to press GUIDE and then surf through the Guide Page with the FAV button to see what was on. Now, with the new service, as soon as you hit FAV from the Guide Page it changes to the next channel in your Favorite list and closes the Guide Page. This makes it impossible to easily see what's on other channels. Someone in their engineering department wasn't thinking. Their Customer Service Dept. is sympathetic, but I'll bet dollars to donuts nothing changes.
I was offered a bundled Special by Time Warner Cable in Palm Springs for $80.00/month Cable TV, Telephone and Internet. I accepted the offer and switched to Time Warner. My first bill was for over $200! I called Time Warner on the telephone, sent them emails and mailed...Read more
time warner - S - from on the phone customer service to the contracters that comes to your house to install the service and after they arrive you open the door for them with a cheer they ready to change your appointment and reschudle is #1 in the book and then you try...Read more
has anyone out there ever had a decent experience with time warner? i have never called in to their customoer sevice without being on hold for at least 10 minutes. And am transferred at least 3 times every time I call. I moved in June and it is now January and my bill...Read more
Time Warner Cable - Magazine Rip-Off
I have been receiving magazines in the mail that I never ordered and still can't recall where and how I've been getting them. I don't read them and have been placing them in a pile and eventually throwing them away. To try and cancel this service as they "sneakingly" charge you for it is not an easy thing to do. I believe their name is TWC magazines. When you do call the toll free number, you get an automated recording to process your request. How special it is that you can't speak with a representative. Beware of this!!!
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Time Warner Cable? What happened? What can we help you with?