filters
State:
Show
City:
Show
Product:
Show
On Tuesday, April 15, 2008 a Time Warner representative came to our home to install the digital telephone modem which would also provide our internet service. My husband observed an insect walking on the modem box and asked what it was and the employee seemed dazed...
Read more
Anonymous
12317823

\"In the meantime, cockroaches of all sizes and ages are in our home study\" How do you know how old the roaches are? This made me laugh so much...and the description of t...

Anonymous
frat house

\"In the meantime, cockroaches of all sizes and ages are in our home study\" How do you know how old the roaches are? This made me laugh so much...and the description of t...

I signed up for Warner Cable Internet service. They installed the modem on March 28th. It did not work. Part of their problem is that their cable repairmen, and their tech service is 2 separate units, which do not work together, and do not know what each one is doing....
Read more
Anonymous
Gary

Can someone PLEASE tell me why Time Warner is the only cable company in Akron? Something shady is going on around here, because they have a monopoly, often have terrible servi...

Anonymous
SuxTWC

Don\'t feel bad.... I live in Lorain County, and I have been having problems since 2005. They advertise a average of 7mbps speed. They have came out and replaced my cable, mod...

Time Warner Cable in Abilene, Texas - Time-Warners new digital service :-(

Time-Warners new digital service removed the ability to surf through the Guide Page with the FAV button. You use to be able to press GUIDE and then surf through the Guide Page with the FAV button to see what was on. Now, with the new service, as soon as you hit FAV from the Guide Page it changes to the next channel in your Favorite list and closes the Guide Page. This makes it impossible to easily see what's on other channels. Someone in their engineering department wasn't thinking. Their Customer Service Dept. is sympathetic, but I'll bet dollars to donuts nothing changes.
#118015
Show
I was offered a bundled Special by Time Warner Cable in Palm Springs for $80.00/month Cable TV, Telephone and Internet. I accepted the offer and switched to Time Warner. My first bill was for over $200! I called Time Warner on the telephone, sent them emails and mailed...
Read more
Lisa H.
Lisa H.

Sam Sabia, Customer Care Advocate, TWC Corporate Office (212-364-8200), Octavio Jaramillo, Executive Assistant to the Office of the President (323- 785-0315) and Karen, a TW S...

Anonymous
TIME WARNER DID THE SAME BAIT

Sam Sabia, Customer Care Advocate, TWC Corporate Office (212-364-8200), Octavio Jaramillo, Executive Assistant to the Office of the President (323- 785-0315) and Karen, a TW S...

#116595
time warner - S - from on the phone customer service to the contracters that comes to your house to install the service and after they arrive you open the door for them with a cheer they ready to change your appointment and reschudle is #1 in the book and then you try...
Read more
Anonymous
Tina

That is not true. Time Warner customers are their number one priority. that is why we have serice centers through the metroplex. i work for a time warner in the dallas area. a...

has anyone out there ever had a decent experience with time warner? i have never called in to their customoer sevice without being on hold for at least 10 minutes. And am transferred at least 3 times every time I call. I moved in June and it is now January and my bill...
Read more
Anonymous
Tracy

Time Warner Cable is Horrible!!! The worst customer service ever, I do not want to speak with someone in Costa Rica who can barely speak english and offers no assistance!! I\'...

Anonymous
Eric

I work for Time Warner. Just want to say sorry for keeping you on hold so long. As a tip--try not to call on Monday\'s as they tend to be the busiest of all days. We\'re mo...

#109945

Time Warner Cable - Magazine Rip-Off

I have been receiving magazines in the mail that I never ordered and still can't recall where and how I've been getting them. I don't read them and have been placing them in a pile and eventually throwing them away. To try and cancel this service as they "sneakingly" charge you for it is not an easy thing to do. I believe their name is TWC magazines. When you do call the toll free number, you get an automated recording to process your request. How special it is that you can't speak with a representative. Beware of this!!!
#105246
Show