They charged my debit card for a year even though I don't have an account with them. I've been to the store twice and on the phone numerous times for hours. They basically don't care and do noting to resolve the issue. Even though I've given them all my bank statements...Read more
In 1/1/17 Channel 991 COZI was changed to "Escape" which is nothing more than another "Police story" with some government channels thrown in 24/7 without any notice even TWC didn't know it. Channel 991 COZI had some good old TV shows that had story lines to them like...Read more
i recently came back to TWC because i heard so much about their NEW super fast Ultimate 300 upgraded internet. Now if i gave them partial payments instead of paying my whole bill,eventually i would be cut off from service. So why is it okay for them to give me partial...Read more
Time Warner Cable Dvr Tv Service Review
by anonymous #953839
When my contract is up I am done with Time Warner Cable. I have had plethora of *** issues with this sytem. The dvr is complete trash and i wouldnt use it as a *** paper weight thats how much of a piece of *** it is. I wouldnt recommened this company to anyone who is a sports fan and that cant be home to watch their team because the dvr is complete trash.
Time Warner Cable Tv Service Review
by anonymous #947527
Trying to watch the World Series on Fox, Time Warner Cable, its the worst!! Freezes every 10 seconds, I have Direct TV in our other homes with no problem, they should just get out of the business, try going to TWC in Palm Springs, bring a lunch! Call customer service and be prepared for no human contact or help, how do these guys stay in business?
Time Warner Cable Internet Service Review
by anonymous #941621
I have lived all over the country and never had as many problems with cable as I have with Time Warner. My cable goes out several times a month and I've had them out 4 or 5 times in two years. If that's not bad enough they are making me wait 2 days before they come out. I have kids that need the internet for school. This just unacceptable. Time to cut them loose.
Time Warner Cable Internet Service Review
by anonymous #936557
Internet is slow. And yet my bill goes up every month for no apparent reason. When we first got time warner, our bill was roughtly- 50-60. Then it went up to 70. And now this month it's 90? I dont think so. This company is horrible and I wouldnt recommend it to anyone unless you like being ripped off and pay over $90 for just internet.
I have been having internet problems of less than 1.0mbps download speeds. Called TW support, sent tech out several days later. What a piece of work this tool was. Looked like a street *** with lousy work ethics and attitude. Ended up screwing up my tv reception, now...Read more
Over charged more than twice. Payed for the highest internet which i had trouble with my gaming still. Cancled once and the gave me a better cheaper package and bills kept going up to 200 or more every month. When i canceled they over charging me for the 2 wks i used...Read more
Twc is expensive for senior in NYC no discount start with them for 8 years @ 69.95 now my bill is 149.00 a month no program change or upgrade poor service demanding customer reps for payment now they call themselves spectrum same practice nothing for the seniorRead more
Full of horrible people who are incompetent and don't really care for the customer or improving. They are so useless and spineless and won't ever own up to their own mistakes. They'll play nice and try to woo you with their uptight demeanor but if you probe any deeper...Read more
I moved into my town home back in August. I have had constant outages due to "wiring problems"; both in the home and street. A supervisor came out less than 2-weeks ago and told me the weather can cause issues but took steps to correct it. Here I am again on the line...Read more
Its horrible. Been having issues since i first got it. Nov 19Read more
Worst company ever. Maybe Hillary is running the show for you all there. States speeds up to 60mbps yet i do a speed test only to find it is at 12mbps "maybe due to the fact that their nearest host is in California 87 miles away. Wtf guys get your *** together if your...Read more