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Got the new Spectrum lineup offers today. These are options that are separate from the ongoing Time Warner lineup that are still available. Turns out 2 of the channels I like watching, 1 that was standard on every package except the starter package, are now only...
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Anonymous
Anonymous

Check out the Amazon Fire Stick or Fire TV box. A ton of options to watch, some pay for service is available, but at a MUCH lower cost than TWC/Spectrum. We recently went wi...

#994676
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Time Warner Cable - Unethical Harrassment
I had been using time warner cable since November 2003. I am moving and cancelled my service in early November. I returned all of my equipment at their store so it could be disconnected. They deleted my account info. The account had been on automatic payment and they...
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1.9
I liked
  • When it worked
I didn't like
  • Unethical
  • Unprofessional
#989152
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Time Warner Cable - Cable Tv Service Review
I have never paid $70 a month for THE worst cable ever!!! I am constantly getting interruptions in my service and now they say they will be cutting 13 channels and I will still pay the same price. I will definetly cut this cable and let otbers know how horrible of a...
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1.0
#987968
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Short Review on February 22, 2017

Time Warner Cable
#1012285
1.0
Details
I keep getting spam from abrown1286@twc.com (low cost drugs). TWC said there is nothing they can do.
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Customer service
Product or Service Quality
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Time Warner Cable Account Review

Time Warner Cable
#1011168
1.1
Details
Raising prices since spectrum took over. They solution to keep you is to add more services to make your bill even higher
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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Time Warner Cable Customer Care Review

Time Warner Cable
#998836
I has a terrible experience I set up bank draft twice and they cot my Internet off...I called to find out whats happening and got a rude and unprofessional employee by the name of Stephon...He was rude and condescending...I am cancelling my service...And find a Company thst is more customer frirndly..
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Time Warner Cable Internet Service Review

Time Warner Cable
#993145
2.4
Details
For the majority of every month my internet speed is so slow, I can't do anything with it. I've complained and they've switched the routers. Complained some more and ended up buying my own router. STILL the issue persists. I'm tired of paying money for something that doesn't work. *** TIME WARNER!!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
We purchased a TV/Internet package for $120 or there about per month and set up payment via debit card to automatically go out each month. All good so far. 1 month in a second payment went out of our bank account in addition to the contracted payment for $89 - nowhere...
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1.0
I didn't like
  • Stole money from our account
#987839
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I began service with TWC in Feb of 2016. I was very happy with the service and customer care. Then came Spectrum. Since the acquisition, merger, or whatever they're doing... Service levels and customer care have TANKED. I have had intermittent issues with TWC service,...
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Anonymous
Anonymous

I live in NYC and have the same problem with the Internet becoming so slow it gets a D and F rating for the US and World on Speedtest.net! I am in Manhatttan New York and it g...

1.4
I didn't like
  • Spectrum completely ruining my isp
#987057
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They charged my debit card for a year even though I don't have an account with them. I've been to the store twice and on the phone numerous times for hours. They basically don't care and do noting to resolve the issue. Even though I've given them all my bank statements...
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Anonymous
Anonymous

Go to your bank and tell them you want the debit agreement with the cable company haunted.

1.0
#987003
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In 1/1/17 Channel 991 COZI was changed to "Escape" which is nothing more than another "Police story" with some government channels thrown in 24/7 without any notice even TWC didn't know it. Channel 991 COZI had some good old TV shows that had story lines to them like...
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#986757
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i recently came back to TWC because i heard so much about their NEW super fast Ultimate 300 upgraded internet. Now if i gave them partial payments instead of paying my whole bill,eventually i would be cut off from service. So why is it okay for them to give me partial...
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Anonymous
Anonymous

Same issue except I can't afford anything over 15 mbs. It gets so useless I don't even understand why I'm paying for something that I can't even use.

2.8
#984301
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Time Warner Cable - TIME WARNER TECH PROPERTY DAMAGE
Time Warner Cable - TIME WARNER TECH PROPERTY DAMAGE
Time Warner Cable - TIME WARNER TECH PROPERTY DAMAGE
I have been having internet problems of less than 1.0mbps download speeds. Called TW support, sent tech out several days later. What a piece of work this tool was. Looked like a street *** with lousy work ethics and attitude. Ended up screwing up my tv reception, now...
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Anonymous
Anonymous

"This review is a subjective opinion of a user." This review is an honest reflection of many Time Warner customers. TWC is the worst! And if you think Spectrum will be bet...

1.5
#978369
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Over charged more than twice. Payed for the highest internet which i had trouble with my gaming still. Cancled once and the gave me a better cheaper package and bills kept going up to 200 or more every month. When i canceled they over charging me for the 2 wks i used...
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1.6
#978050
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