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Time Warner Cable - The worst experience I've ever had with any internet company, TWC / Specturm is bad, i'm going back to Frontier.

The pictures get interrupted many times while watching a show. So annoying. And I pay $70 monthly for, only Internet. Ridiculous. The worst experience I've ever had with any internet company, TWC / Spectrum is bad, I'm going back to Frontier.{{REDACTED}}
#1109674
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Time Warner Cable - Zero help when you call

Time Warner Cable - Zero help when you call
Time Warner Cable - Zero help when you call
Time Warner Cable - Zero help when you call
Time Warner Cable - Zero help when you call
On not one but two separate occasions I have received calls and voicemails from time warner cable after 9pm. FTC mandates do not permit calls before 8am and after 9pm. I called to see why this was happening and the girl I spoke to couldn't tell me why it was happening or who I could speak to. Just said if I opted for their survey I could voice my complaint there. I told the girl that it was fine I'd contact the FTC instead.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1108204
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Time Warner Cable in Florence, Kentucky - Too Expensive!

They are to high! 60$ for internet, if u bundle! They said my price would not change for a yr. Or two. Two months later It went up $5.00, *** I am switching !!!!!!!!!!
#1103577
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Time Warner Cable in Mentor, Ohio - TWC hates their customers.

I truly believe Time Warner Cable's mission statement is to upset their customers. This is been easily the worst company I've ever dealt with.
2.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1098447
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Time Warner Cable - I hate this place

I have talked to their customer Solutions Department and they should resolve the issues and they are the worse they lie and give you wrong information
1.1
Details
Coverage Area
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Value for money
Website
#1087770
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Signed up for time warner cable a month ago and that same day picked up the equipment from a spectrum store. A few days later that same store sent us a second set of equipment (without me asking for one since we had already picked it up). I called customer service and...
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h.kitchener
h.kitchener

Mistakes happen. The real problem with Charter---or whatever they call themselves now---is that you had to wait an hour in line to talk to someone. They have an office in my a...

1.0
#1086002
They are terrible!!! They are constantly adding new charges and increases on my monthly bill. When i recently moved i called 2xs prior to moving when i was finally in the new house it took days before the services got started bc someone messed up something in the...
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#1084766
Apparently deadbeats had an acct at apartment. After 11+ phone calls, with 4+ transfers in most of those, speaking to sales, risk management, internet repair (?!), something mislabeled "customer care," all in repeating succession, AND after faxing very sensitive...
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Shuggy1110
Shuggy1110

Wow sorry to read about this experience, no I know I am not alone. I used to work for these guys as a sub-contractor. They were the best company to work for in my 18 year ca...

#1082763
I disconnected services after paying a bill in full. I turned in the equipment prior to the end of that same month. I then received a final bill which I tried to contact and no one could answer my questions. I then called a final time and was informed that my balance...
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#1080508

Time Warner Cable - Why do you hate the Astros

Why in the *** is Spectrum Austin broadcasting Indians/Bluejays on the MLB Network onstead of Astros/Orioles? Pick up Root Southwest for Astros/Rockets or I am gone when my 1 year contract is complete.
#1077620
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