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Time Warner Cable in Charlotte, North Carolina - Paying for service I can't use

My landline phone has a clickling noise inside the line, the reps have sent codes to my modem numerous of times and it still hasn't cleared the line. I am paying for service i can't use. Internet is very slow.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1062631
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On going issues. Service always messing up, tv box doesnt work half the time. Internet goes down all the time. Im tired of paying for crappy service. Asked to speak to a manager, the respresentative reaponded with "why?" And never let me talk to a manager, instead just...
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1.0
#1061429
So my service with TWC is now Spectrum in my area, but let me tell you my story anyways. I moved into a new apartment a few weeks ago, and I noticed that my speed wasn't as good as it should be. Therefore, I ran some speed tests. While I was paying for 100 MBPS, I was...
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Time Warner Cable - How could u suport unoriginal assassination of our president

I will no longer do buisness with a company thar supports The public theater......... That supports images of our President being killed in the name of attention... *** off
#1060136
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I have had Time warner for almost a year and have had nothing but problems. My on demand NEVER works. I have called multiple times about my controller not working and they only tell me they don't know what is wrong. Ever since having time warner my tv changes its...
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1.0
#1059464

Time Warner Cable - Horrible billing and customer service

I dont know where to begin...taking money out of my account for a bill without my authorization, over a bill that wasnt due yet. And then hanging up on me 7 times when i tried to file a complaint. I ended up moving and canceling the account completely, and now they sent me to collections over a bill i didnt even owe....my credit score went down 30 points. I will never recommend them....ill go without wifi before id use them again !
#1058879
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On april 27th, I returned all my cable boxes. I decided to keep the internet service. I asked them how much would be my monthly payments. Customer service said it would be $44.99 per month, because I already have the modem. The bill for May says my monthly payment is...
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1.0
I didn't like
  • Have to lie to customers to keep business active
#1055041
upset with cover of Time/ WH and Kremlin. Will not support any of Time warner's advertisers! It is bad journalism and very biased and that is not the roll of journalist. If Hillary were elected would you have shown her taking a hammer to her computer and washing her...
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#1049353
I signed up for Spectrum (formerly TWC) to save money on my tv/internet bill due to a job loss in my family. I moved from DirecTV to Spectrum. The rep assured me $125 a month all in - all the stations you love (we reviewed the ones we watch most frequently), better...
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1.4
I didn't like
  • Bad customer service
#1047961

Time Warner Cable - Everything!!!

My internet always drops. I don't get the channels we pay for. I am trying to solve this problem and I just get disrespected by managers. This is horrible service and horrible customer service and horrible managers!!!!
#1044707
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