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upset with cover of Time/ WH and Kremlin. Will not support any of Time warner's advertisers! It is bad journalism and very biased and that is not the roll of journalist. If Hillary were elected would you have shown her taking a hammer to her computer and washing her...
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#1049353
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I signed up for Spectrum (formerly TWC) to save money on my tv/internet bill due to a job loss in my family. I moved from DirecTV to Spectrum. The rep assured me $125 a month all in - all the stations you love (we reviewed the ones we watch most frequently), better...
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1.4
I didn't like
  • Bad customer service
#1047961
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Time Warner Cable - Everything!!!

My internet always drops. I don't get the channels we pay for. I am trying to solve this problem and I just get disrespected by managers. This is horrible service and horrible customer service and horrible managers!!!!
#1044707
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Ended sevice with them, A charter employee came picked up all.of the equipment(I have the paper for that with date) I call and ask for final bill after the equipment fees came off never received a final bill instead received a collections letter where tgey turned it...
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Anonymous
Julia

Ugh, sorry to hear that!If you are in the NY area, I think David can be an excellent tool to try out. We built David's software because too often service providers, like chart...

1.0
#1044499
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CONSTANTLY. WHEN TIME WARNER BECAME SPECTRUM THEY DELETED CHANNELS THAT WE ORIGINALLY HAD FROM OUR ORIGINAL PACKAGES, MEANING WE HAD TO ADD ON MORE COSTLY SERVICES TO GET THE CHANNELS WE HAD WHEN IT WAS TIME WARNER. WE ARE CHARGED FOR "100 SPEED" YET NONE OF US...
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rollo2016
rollo2016

"Special rates" for new customers is a common marketing practice in the industry. It is meant to lure new customers with a low price and then hoping they continue with them if...

Anonymous
Anonymous

The AG of New York found Spectrum was ripping customers off when claiming they can provide Internet speeds they know they cannot achieve. I wrote to the AG of NY Office about ...

2.4
I liked
  • Channel selection
I didn't like
  • Deleting channels from your package
  • Slow internet
  • No special rates for long time customers
#1041164
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Time Warner Cable - Bad customer service

They are so rude.doesnt know what's the question.keep saying same sentences instead expand it.However you change the question answer is same.everyone is busy for assisting customer but they don't have time for you as a customer Wow such a shame
#1040958
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Short Review on April 26, 2017

Why are there all these hunting shows on during fishing season
2.5
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Coverage Area
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Product or Service Quality
Reliability
#1039594
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Time Warner Cable Customer Care Review

They are the worst company ever. Will not help customers just keep adding prices. Run away from them as fast as you can. I'm taking my business elsewhere
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Website
#1034331
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Time Warner Cable Internet Installation Review

They only have 1job to install cable & internet. How can they not get it right. I think they should credit you every day its not working. Give you a free month for not installing correctly the first time and making sure everything works before installer leaves.
1.0
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Customer service
#1032027
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Short Review on April 08, 2017

Spectrum is a JOKE, another company takes channels away and wants you to pay more for all the channels you had currently!!!!! ***!
1.0
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Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
#1031614
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