Update by user Oct 18, 2012
As of today October 17th, nothing has been done by TWC to address the problem of re-booting the cable box. Each time I call they say turn in the box and get another.
A total run around.
This problem as you can see is happening all over the country. Sad to say they seem to be uninterested in correcting the problem.
Original review posted by user Sep 17, 2012
For about 2 or 3 months, I've had to reboot my cable box because when I use the remote it won't turn on, even when I press the power button on the box, it still won't......it works for 2 or 3 days, then I have to reboot again. I've tried 2 different boxes....(samsung and cisco) and get the same with both boxes. I live in Manhattan and have friends who don't live near me who have the same problem.......it has to be in their system.......any others here who live in Manhattan who have experienced the same problem?