Latest review first
I'm not a technical person so I have to wait for my son to come home from college on break to call them. This happens all the time. What am I paying for? Sometimes my son tells me it's only giving less than 1 mbps. Also, their customer service is horrible. I called...Read more
Time Warner Cable - Hung up when they found out already with time Warner
Receive a call some listening me to purchase phone internet and Wi-Fi after I inform the person I already had these services and I was paying a higher rate they hung up on me do not call my phone again and once I find another carrier I will switch over
on 3/7/18 I had frontier. Spectrum salesman came to door and offered a big savings. $133.00 per mo. for 3 bundle.(tv, internet,phone) Frontier called and offered me a better offer, and I prefered their menu, and services. TOTAL canceled spectrum . had frontier...Read more
expensive, unreliable service. and scam billing practices (changes without warning). I called the customer service rep months earlier and they said the price would not change, well it did change. There is a major disconnect between the customer representatives and the...Read more
My Internet bill haven’t come to my mail box yet. I call the Warner Time Service last week and still waiting on my bill. I am worry my internet Will be shut off because the service are late on my bill. It used to come right on time. Now it seems like something is going...Read more
It seems that every time I start to read a interesting article, it's blocked. I either have to go thru a lot of do this and do that, to turn my ad blocker off, or pay $1.00. Do you know that this is happening, and what do you plan on doing about it? I'm rambling on...Read more
I didn't like
- Why all the stupid questios
Today I had my service disconnected like so many others. Could have been totally avoidable had anyone tried to contact me.I am one of the most hard working people that anyone will ever come across. My bills are always paid on time never late nor missed. Well once my...Read more
Time Warner Cable - Tu eres mi hero
Juwan from TWC saved my family from a nervous breakdown.My son sleeps with the TV on and he couldnt change channels.Juwan was patient and walked us through the process even though it was around midnight.
I switched over to Spectrum today. I wasn't surprised to find out that although it was well-known that Spectrum bought Time Warner Cable, they didn't tell me that I had to affirmatively call a 1-800 number to actually switch my internet service under Spectrum...and...Read more
Time Warner Cable - Price increase of $36.00 in one month.
From January was $179.00 to Febuary was $216.00. Had a new modem installed by Time Warner technician in January. Had called their service number before hand and was told that it was needed. No mention of a chatge or monthly increase was mentioned by phone support person.
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