Latest review first
Time Warner Cable - Terrible
All week internet has been acting up. Last night it went off at 10:30 came back around 11 and at 1:45 am it had still not come back. Today its been again failing. I called and requested return call When finally the calls would come in 4 times I was hung on when the call would go through. Customer for 15 yrs. Will leave soon.
Time Warner Cable in Middlesboro, Kentucky - Terrible customer service
I wanted to make you aware of another issue with spectrum. My Internet has been down for 3 days. Spectrum has scheduled 3 appointments for a technician to come fix the issue. And all 3 times nobody has showed up. I have complained to the BBB. we have to get something done about spectrum.
Another bill indicating past due, owing $280 for so much terrible customer service and other discrepancies with Oceanic and now, Spectrum saying after we had shut down our cable service even temporarily, after a fire had serious effect and restoration taking over one...Read more
I called a few days in advance because my bill was due. They told me I could extend with no problems. And today my cable was turned off. So again I called. And this time the rep told me I would have to speak to her supervisor so they can resolve this issue. So the...Read more
We have Time Warner in one home and Comcast in another. There is no comparison, Comcast is much better. Time Warner’s service is terrible as is their lineup. The cost is rediculous. I called them today and then they called back with a survey. When my answer to the...Read more
Time Warner Cable - Cables all over my rental properties
All my properties have wires running from the outside into the inside of the house I have holes throughout my house from cables instead of them using the same cable for service in the apartment I have a whole bunch of different cables running in with different holes into the house.
I'm not a technical person so I have to wait for my son to come home from college on break to call them. This happens all the time. What am I paying for? Sometimes my son tells me it's only giving less than 1 mbps. Also, their customer service is horrible. I called...Read more
Time Warner Cable in Cleveland, Ohio - Hung up when they found out already with time Warner
Receive a call some listening me to purchase phone internet and Wi-Fi after I inform the person I already had these services and I was paying a higher rate they hung up on me do not call my phone again and once I find another carrier I will switch over
on 3/7/18 I had frontier. Spectrum salesman came to door and offered a big savings. $133.00 per mo. for 3 bundle.(tv, internet,phone) Frontier called and offered me a better offer, and I prefered their menu, and services. TOTAL canceled spectrum . had frontier...Read more
expensive, unreliable service. and scam billing practices (changes without warning). I called the customer service rep months earlier and they said the price would not change, well it did change. There is a major disconnect between the customer representatives and the...Read more
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