Contact Information

Time Warner Cable Phone Numbers

Toll-Free Number:

  • (888) 892-2253

Customer Service:

  • (866) 489-2249
  • (855) 632-6060
  • (888) 977-8985

Deals & Packages Concierge:

  • (888) 858-0822

Moving & Address Change Concierge:

  • (877) 318-2092

New Customer Concierge:

  • (888) 715-3291
  • (888) 892-2253
  • (800) 892-4357
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Headquarters Address:

Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States

Help in Social Networks:

Summary of Time Warner Cable Customer Service Calls

12 TOTAL
CALLS
92% SUCCESSFUL
CONNECTIONS
04:10 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Time Warner Cable to Ask about:

Payments and Charges Question:

  • “Payment problem”
  • “Double billing”
  • “Pay my bill”

Staff Question:

  • “Disconnect service”

Other Question:

  • “Wifi install”
  • “Issue with internet”
  • “To get cable”

Time Warner Cable Rating Stats

1.6 out of 5 stars
based on 552 reviews
See all 1567 reviews

Rating trend

About Time Warner Cable

Top 5 Time Warner Cable Services

Internet Service, Tv Service, Bundle, Customer Care, Phone Service

Top 5 Time Warner Cable Products

Account, Reward Card, Commercial, Tv Guide, Mobile Hotspot Plan

Top 5 Likes about Time Warner Cable

Internet speed when it works, No contract, Variety of channels, Field technician, Techs who came to my home

Top 5 Dislikes about Time Warner Cable

Poor customer service, No solution to simple task, Argumentative customer service, Lack of problem solving, Frequent cable outages

Summary

Time Warner Cable is the 2nd largest multiple service provider. The company owns and operates advanced cable systems throughout the United States. The company was started in 1949. Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas. By 2001, Time Warner Cable completed a nationwide system upgrade and created a hybrid fiber coaxial cable network, resulting in new services such as Digital Cable, Video on Demand, PhotoShow TV on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, Quick Clips, Active Advertising and much more.

Time Warner Cable reviews and complaints

Time Warner Cable is ranked 244 out of 1884 in Telecommunications category

Area Served

USA

Payment Methods

MasterCard

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Time Warner Cable Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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