Contact Time Warner Cable Customer Service
Summary of Time Warner Cable Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Time Warner Cable Customer Service?
Payments and Charges Question:
- “Payment problem”
- “Double billing”
- “Pay my bill”
Product/ Service Question:
- “Disconnect service”
- “Wifi install”
- “Issue with internet”
- “To get cable”
Pros: Internet speed when it works, No contract, Variety of channels, Field technician, Techs who came to my home
Cons: Poor customer service, No solution to simple task, Argumentative customer service, Lack of problem solving, Frequent cable outages
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Time Warner Cable is the 2nd largest multiple service provider. The company owns and operates advanced cable systems throughout the United States. The company was started in 1949. Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas. By 2001, Time Warner Cable completed a nationwide system upgrade and created a hybrid fiber coaxial cable network, resulting in new services such as Digital Cable, Video on Demand, PhotoShow TV on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, Quick Clips, Active Advertising and much more.
Time Warner Cable is ranked 284 out of 1440 in Telecommunications category
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