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Summary of Time Warner Cable Customer Service Calls

8 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:19 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Time Warner Cable to Ask about:

Payments and Charges:

  • “Double billing”
  • “Pay my bill”
  • “I dont have this cable & was charged for it”

Other:

  • “To get cable”

About Time Warner Cable

Top 5 Time Warner Cable Services

Internet Service, Tv Service, Bundle, Customer Care, Phone Service

Top 5 Time Warner Cable Products

Account, Installation, Commercial, Reward Card, Internet Installation

Top 5 Likes about Time Warner Cable

Internet speed when it was working, No contract, Variety of channels, Field technician, Techs who came to my home

Top 5 Dislikes about Time Warner Cable

Poor customer service, No solution to a simple task, Argumentative customer service, Lack of problem solving, Frequent cable outages

Summary

Time Warner Cable is the 2nd largest multiple service provider. The company owns and operates advanced cable systems throughout the United States. The company was started in 1949. Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas. By 2001, Time Warner Cable completed a nationwide system upgrade and created a hybrid fiber coaxial cable network, resulting in new services such as Digital Cable, Video on Demand, PhotoShow TV on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, Quick Clips, Active Advertising and much more.

Time Warner Cable reviews and complaints

Time Warner Cable is ranked 214 out of 1787 in Telecommunications category

Area Served

USA

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Time Warner Cable Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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