Time Warner Cable Contact Information

Toll-Free Number:

  • (888) 892-2253

Customer Service:

  • (866) 489-2249
  • (855) 632-6060
  • (888) 977-8985

Deals & Packages Concierge:

  • (888) 858-0822

Moving & Address Change Concierge:

  • (877) 318-2092

New Customer Concierge:

  • (888) 715-3291
  • (888) 892-2253
  • (800) 892-4357

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Currently you can call only US numbers.

Headquarters Address:

Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States

Social Networks:

Summary of Time Warner Cable Customer Service Calls

8 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:19 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Time Warner Cable to Ask about:

Payments and Charges:

  • “Double billing”
  • “Pay my bill”
  • “I dont have this cable & was charged for it”

Other:

  • “To get cable”

Time Warner Cable Rating Stats

1.6 out of 5 stars
based on 547 reviews
See all 1560 reviews reviews

Rating stats

  1. 322 reviews
  2. 148 reviews
  3. 51 reviews
  4. 12 reviews
  5. 14 reviews

Rating trend

About Time Warner Cable

Top 5 Time Warner Cable Services

Internet Service, Tv Service, Bundle, Customer Care, Phone Service

Top 5 Time Warner Cable Products

Account, Installation, Reward Card, Commercial, Internet Installation

Top 5 Likes about Time Warner Cable

Internet speed when it was working, No contract, Variety of channels, Field technician, Techs who came to my home

Top 5 Dislikes about Time Warner Cable

Customer service, No solution to a simple task, Argumentative customer service, Lack of problem solving, Frequent cable outages

Summary

Time Warner Cable is the 2nd largest multiple service provider. The company owns and operates advanced cable systems throughout the United States. The company was started in 1949. Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas. By 2001, Time Warner Cable completed a nationwide system upgrade and created a hybrid fiber coaxial cable network, resulting in new services such as Digital Cable, Video on Demand, PhotoShow TV on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, Quick Clips, Active Advertising and much more.

Time Warner Cable reviews and complaints

Time Warner Cable is ranked 243 out of 1870 in Telecommunications category

Area Served

USA

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Time Warner Cable Stats

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