State: Kansas Clear all filters (9 of 1553 reviews match)
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Based on opportunity to save some $, I initially elected to transfer my service back to TWC from AT&T. This followed an initial election to leave TWC 2 years ago due to horrible service, support and problem resolution - internet and cable, billing, responsiveness, etc....
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#945015
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I'm a time warner user and I have to say this is the worst internet I have ever had I have been trying to watch a movie on my tablet for the last hour every 2 minutes it has to stop and rebuffer and then the Internet completely droppes out and it's restart time again...
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I didn't like
  • Sucks
  • Time warner sucks
#791687
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After 12 years of being a Time Warner customer, we swtched to Google Fiber. Two weeks later we received our final bill from Time Warner, less than a week later we receiver a bill from a collection agency demanding payment on the Time Warner account. Sadly this is the...
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2.1
#735455
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Cable out Wednesday. 30 minute wait to get service call scheduled for 9:00 AM Thursday. Made provisions to get off work Thursday morning. TWC later called and rescheduled for 2:00 PM Thursday, and was told technician would call 30 minutes ahead of time so I went to...
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3.0
I liked
  • Field technician
I didn't like
  • Customer service
#658176
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I have had TWC service for many years and recently upgraded to the Triple Play package for $89.99/month. I opened my latest bill to discover I'm being overcharged to the tune of $211 per month because they didn't package the services. A talk with 3 separate customer...
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#568495
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There was a big storm last week, my cable, internet & phone went out. I called TWC they told me there was an area outage. I called everyday, everyday I was told the same thing. I was speaking to someone who was outsourced and clearly reading from a manuscript. ...
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#496731
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Account # 8034073192. Time Warner did my instalation March 2014 .technician did not know how to connect computer on line. Stated he would send his supervisor that Monday. Never happened. I called help from phone tech and he knocked my windows out of my computer . My...
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#488102
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i am retired and have some free time for movies but the, hbo and cinemax, movie selection is not working well...At All...well, i tried to keep it short but now i have to ramble...lol on n on n n on n on n on...come on, i dont talk this much... nice day outsise, a bit...
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#432063
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My internet went out on July 01, 2011 with Time Warner. I use Majic jack as my phone through the internet and netflix to watch tv shows and movies through the internet of Time Warner. I had to use my net10 prepaid cell to call them to report the out and had to wait 30...
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Anonymous
Bill

TWC will probably give you credit for any days you were without service. Call them and ask.

#248419
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