Not resolved
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
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I WAS WITH DIRECT TV TRANSFRE TIMEWARNER WITH A BUNDLE DEAL ALL THREE CABLE,PHONE,INTERNET , THE BILL WAS GOOD AT FIRST THREE MONTHS LATER IT START GOING UP I CALL IN CALL TO LET THEM NOW I HAVE A HARDSHIP LOST MY HUSBAND IN MY BILL NEED HELP I WAS LIED OVER IN OVER I WILL LOVE TO KEEP THE SERVICES THE BILL TO HIGH .I NEED MY PHONE I HAVE TWO HANDICAP FAMILY MEMBERS IN MY HOME ONE ON DIALYSIS AT HOME . CANT WORK TAKEING CARE OF THEM. 8448300500979064 I NEED HELP.

THANK YOU FOR YOUR TIME

MS.CLARISSA JOUBERT

Product or Service Mentioned: Time Warner Cable Bundle.

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Price reduction.

  • Time Inc
Company wrote 0 private or public responses to the review from Nov 30.
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