1 comment
Not resolved

Recently I have ordered a Transfer of internet from my old apartment to the new apartment.One of the Representative said that new one is activated and its ready to use.

As per them, i have connected the internet and I was able to use it for 2 days. All of a sudden in one-morning internet stopped working and when I have checked they said the internet which I was using belongs to old customer and mine is still not activated and they are facing some issues or something. As per their schedule, no one is available to fix it and they said they will send the only tomorrow. Now I am without the internet for 1 day.

They are not ready to put me on a priority list and check this immediately.

If i were a Customer Service executive i would give special preference and override the stigmas.This is the second time iam facing realy Frustrated with Time Warner

Review about: Time Warner Cable Spectrum Business Internet Service.

I didn't like: Customer service.

Review #1015479 is a subjective opinion of a user.

Customer service
Exchange, Refund and Cancellation Policy
Not specified
Reason of Review / Monetary Loss Poor customer service / $1000
Preferred solution Let the company propose a solution

Had an Experience with Time Warner Cable?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Omg! No internet for one whole day!? How will you survive? Please let us know how it all works out for you. Prayers and God bless.

You May Also Like

"I contacted Dave Adamson at SEO Juice after having seen one of his promo ads in the Warrior Forum. I was looking to increase traffic to my website which..." Read more
"TimeWarner appears to be reducing its footprint from existing customers width and strength of Internet capabilities. Our Internet service which once had no connectivity problems, now has regular connectivity..." Read more
"No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more
"It's literally like living in the middle of no where, except I live in the middle of the city and I can't get my Internet to even put off a..." Read more
"I bought a boat cover from Sealskin 8 months ago and the tarp has already split and ripped down the center of the cover. I have submitted emails, phone calls..." Read more
"Was with my daughter and Grandaughter. It was 32 degrees outside on Mar on Arlington Va.. No heat the tsbles were filthy the silver ware had water spots and food..." Read more
"I thought to read a book and took a free trail membership and cancelled it on the same day as I am afraid of charges they apply. I got a..." Read more
"The seller shows pictures where you see a beautiful blouse with a certain design and quality and you get a poor quality product that doesn't look the same as in..." Read more