1 comment
Not resolved
Customer service
Exchange, Refund and Cancellation Policy

Recently I have ordered a Transfer of internet from my old apartment to the new apartment.One of the Representative said that new one is activated and its ready to use.

As per them, i have connected the internet and I was able to use it for 2 days. All of a sudden in one-morning internet stopped working and when I have checked they said the internet which I was using belongs to old customer and mine is still not activated and they are facing some issues or something. As per their schedule, no one is available to fix it and they said they will send the only tomorrow. Now I am without the internet for 1 day.

They are not ready to put me on a priority list and check this immediately.

If i were a Customer Service executive i would give special preference and override the stigmas.This is the second time iam facing realy Frustrated with Time Warner

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

Had an Experience with Time Warner Cable?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Omg!No internet for one whole day!?

How will you survive?

Please let us know how it all works out for you.Prayers and God bless.

You May Also Like

Time Warner Cable internet is a joke Time Warner Cable "We switched over to Time Warner Cable recently for some reason, it might have been because it was slightly cheaper than the internet we had before. Anyways, as soon as..." Read more Ooredoo - Slow 4G Internet Speed Ooredoo "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more Time Warner Cable - Ongoing issue Time Warner Cable "I moved to my home in February 2015. The previous owner had DISH, but we went with Time Warner for cable, internet and phone. In the front yard..." Read more Ooredoo Kuwait - 4G Internet Service Ooredoo "Issues: - Bad service - Slow 4G internet connection speed even when the signal is really strong - Internet connection often gets disconnected - Talking to a CS representative doesn't..." Read more Michelin Tires - DON'T COUNT ON MICHELIN 70,000 MILE TIRES TO ACTUALLY LAST 70,000 MILES: Michelin Tires " This is what happened to my Michelin 70,000 mile tires at about 57,000 miles, causing me to have to replace tires on a trip to Florida. The back tires..." Read more Gardenwinds - Don't buy the rip lock 350 replacement gazebo canopy Gardenwinds "Rip lock 350 THE WORST! Don't buy this! I bought a 10x12 replacement canopy with the rip lock 350 and within the first month of having it on it ripped..." Read more Festiva Orlando - The worst vacation Festiva Orlando "I arrived july 14 , when i arrived the welcome center was closed didn't make an issue because of traffic arriving late was my fault. Upon entering the room noticed..." Read more Other Company - William P. Cleary is making these posts Other Company "http://florida.arrests.org/Arrests/William_Cleary_5557871/ He is making fake posts about me and attacking my family on this site. He was just released from Prison and his evil wrath continues. Both him and his..." Read more