Latest review first
My cable was not working well and so I called and explained the situation, pixelation, hanging image, sometimes what I call the Max Headroom effect, blue screen, etc. A very nice tech came out on January 2, 2019 and changed some of the connectors saying that they were...Read more
I didn't like
- Customer service not knowing what to do
a technician came out. gave me some line about my problem could be the temperature. I told him the time warner person on the phone said my problem sounded like a modem issue. he then swapped out my modem. after installing my modem, he couldn't get it to work with my...Read more
Time Warner Cable - Can't cancel service after mom's death
Mom passed 2 months ago. I am told I can only cancel her service if I come in to store with death certificate. I am 4 hours away from closest store.
I didn't like
- Cancellation policy
I WAS WITH DIRECT TV TRANSFRE TIMEWARNER WITH A BUNDLE DEAL ALL THREE CABLE,PHONE,INTERNET , THE BILL WAS GOOD AT FIRST THREE MONTHS LATER IT START GOING UP I CALL IN CALL TO LET THEM NOW I HAVE A HARDSHIP LOST MY HUSBAND IN MY BILL NEED HELP I WAS LIED OVER IN OVER I...Read more
Time Warner Cable - Kartımla benden habersiz işlem yapılmış
28.11.2018 tarihinde benden habersiz kredi kartımdan 3 tane işlem yapılmış.
Made my payment with a check but the person who took payment entered in wrong by 100.00 so now they are trying to say I owe another 100.00 on top of their outrages prices already, I have had two ticket number's now and they still have not cleared this issue yet still...Read more
Time Warner Cable - Spectrum sucks
If everyone, and I mean EVERYONE, would end their services with this money grubbing company and bankrupt the bastards, a company might actually take over that cares about their customers.
OK WHAT THE HEY IS HAPPENING TOOO OUR SERVICE I AM VERY DISATISIFED IVE BEEN A LOYAL CUSTOMER OVER 15 YEARS AND HELP YOUR DOUBLE CHARGING ME ON MY JULY 26TH 2018 BILL ITS NOT FUNNY AND IM TRYING TO GET BETTER SERVICE AND GET A BETTER PLAN A DISCOUNT IM A SENOIR AND A...Read more
I had service for a year under the 49.99 internet only. It was okay, and I needed it as I worked from home. When my bill went up to 69.99 I called to ask if there was any way they would consider lowering that as I am now retired on a (very) limited income and using my...Read more
Three different representative all providing me with different information. First representative provided me with inaccurate billing information and added services I did not ask for. Second representative transferred my call without notice or warning as to who I was...Read more
I didn't like
- Poor customer service
- Did nto deliver what they charged for
- Nasty comments from tech support
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