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Time Warner Cable - Spectrum sucks

If everyone, and I mean EVERYONE, would end their services with this money grubbing company and bankrupt the bastards, a company might actually take over that cares about their customers.
#1373856
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OK WHAT THE HEY IS HAPPENING TOOO OUR SERVICE I AM VERY DISATISIFED IVE BEEN A LOYAL CUSTOMER OVER 15 YEARS AND HELP YOUR DOUBLE CHARGING ME ON MY JULY 26TH 2018 BILL ITS NOT FUNNY AND IM TRYING TO GET BETTER SERVICE AND GET A BETTER PLAN A DISCOUNT IM A SENOIR AND A...
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#1341855
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I had service for a year under the 49.99 internet only. It was okay, and I needed it as I worked from home. When my bill went up to 69.99 I called to ask if there was any way they would consider lowering that as I am now retired on a (very) limited income and using my...
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#1299805
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Three different representative all providing me with different information. First representative provided me with inaccurate billing information and added services I did not ask for. Second representative transferred my call without notice or warning as to who I was...
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1.1
I didn't like
  • Nasty comments from tech support
  • Poor customer service
  • Poor customer service mgr
#1290278
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Time Warner Cable - Terrible

All week internet has been acting up. Last night it went off at 10:30 came back around 11 and at 1:45 am it had still not come back. Today its been again failing. I called and requested return call When finally the calls would come in 4 times I was hung on when the call would go through. Customer for 15 yrs. Will leave soon.
1.5
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#1285557
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Time Warner Cable - Terrible customer service

I wanted to make you aware of another issue with spectrum. My Internet has been down for 3 days. Spectrum has scheduled 3 appointments for a technician to come fix the issue. And all 3 times nobody has showed up. I have complained to the BBB. we have to get something done about spectrum.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Middlesboro, Kentucky
#1279057
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Another bill indicating past due, owing $280 for so much terrible customer service and other discrepancies with Oceanic and now, Spectrum saying after we had shut down our cable service even temporarily, after a fire had serious effect and restoration taking over one...
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1.2
#1265223
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I called a few days in advance because my bill was due. They told me I could extend with no problems. And today my cable was turned off. So again I called. And this time the rep told me I would have to speak to her supervisor so they can resolve this issue. So the...
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3.8
#1262524
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We have Time Warner in one home and Comcast in another. There is no comparison, Comcast is much better. Time Warner’s service is terrible as is their lineup. The cost is rediculous. I called them today and then they called back with a survey. When my answer to the...
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1.3
#1255180
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Contact Time Warner Cable

Mailing Address:
Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States
Phone:
(888) 892-2253
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Time Warner Cable - Cables all over my rental properties

All my properties have wires running from the outside into the inside of the house I have holes throughout my house from cables instead of them using the same cable for service in the apartment I have a whole bunch of different cables running in with different holes into the house.
#1242238
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