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Time Warner Cable - Can't cancel service after mom's death

Mom passed 2 months ago. I am told I can only cancel her service if I come in to store with death certificate. I am 4 hours away from closest store.
Company wrote 0 private or public responses to the review from Dec 04.
1.0
Details
Exchange, Refund and Cancellation Policy
I didn't like
  • Cancellation policy
#1415352
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I WAS WITH DIRECT TV TRANSFRE TIMEWARNER WITH A BUNDLE DEAL ALL THREE CABLE,PHONE,INTERNET , THE BILL WAS GOOD AT FIRST THREE MONTHS LATER IT START GOING UP I CALL IN CALL TO LET THEM NOW I HAVE A HARDSHIP LOST MY HUSBAND IN MY BILL NEED HELP I WAS LIED OVER IN OVER I...
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Company wrote 0 private or public responses to the review from Nov 30.
2.1
#1411312
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Time Warner Cable - Kartımla benden habersiz işlem yapılmış

28.11.2018 tarihinde benden habersiz kredi kartımdan 3 tane işlem yapılmış.
Company wrote 0 public responses to the review from Nov 29.
#1410289
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Made my payment with a check but the person who took payment entered in wrong by 100.00 so now they are trying to say I owe another 100.00 on top of their outrages prices already, I have had two ticket number's now and they still have not cleared this issue yet still...
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Company wrote 0 private or public responses to the review from Nov 26.
Anonymous
ben

bu firmayla herhangi bir alışveriş yapmadığım halde 3 defa kredi kartımdan para çekmişler. çok güvensiz bir firma hakkınızda yasal işlem başlatacağımı bilin.

1.0
#1408324
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Time Warner Cable - Spectrum sucks

If everyone, and I mean EVERYONE, would end their services with this money grubbing company and bankrupt the bastards, a company might actually take over that cares about their customers.
Company wrote 0 public responses to the review from Oct 05.
#1373856
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OK WHAT THE HEY IS HAPPENING TOOO OUR SERVICE I AM VERY DISATISIFED IVE BEEN A LOYAL CUSTOMER OVER 15 YEARS AND HELP YOUR DOUBLE CHARGING ME ON MY JULY 26TH 2018 BILL ITS NOT FUNNY AND IM TRYING TO GET BETTER SERVICE AND GET A BETTER PLAN A DISCOUNT IM A SENOIR AND A...
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Company wrote 0 private or public responses to the review from Aug 29.
#1341855
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I had service for a year under the 49.99 internet only. It was okay, and I needed it as I worked from home. When my bill went up to 69.99 I called to ask if there was any way they would consider lowering that as I am now retired on a (very) limited income and using my...
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Company wrote 0 public responses to the review from Jul 10.
#1299805
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Three different representative all providing me with different information. First representative provided me with inaccurate billing information and added services I did not ask for. Second representative transferred my call without notice or warning as to who I was...
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Company wrote 0 private or public responses to the review from Jun 27.
1.1
I didn't like
  • Nasty comments from tech support
  • Poor customer service mgr
  • Poor customer service
#1290278
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Time Warner Cable - Terrible

All week internet has been acting up. Last night it went off at 10:30 came back around 11 and at 1:45 am it had still not come back. Today its been again failing. I called and requested return call When finally the calls would come in 4 times I was hung on when the call would go through. Customer for 15 yrs. Will leave soon.
Company wrote 0 private or public responses to the review from Jun 21.
1.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1285557
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Contact Time Warner Cable

Mailing Address:
Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States
Phone:
(888) 892-2253
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Time Warner Cable Products and Services

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Time Warner Cable - Terrible customer service

I wanted to make you aware of another issue with spectrum. My Internet has been down for 3 days. Spectrum has scheduled 3 appointments for a technician to come fix the issue. And all 3 times nobody has showed up. I have complained to the BBB. we have to get something done about spectrum.
Company wrote 0 private or public responses to the review from Jun 13.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Middlesboro, Kentucky
#1279057
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