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My cable was not working well and so I called and explained the situation, pixelation, hanging image, sometimes what I call the Max Headroom effect, blue screen, etc. A very nice tech came out on January 2, 2019 and changed some of the connectors saying that they were...
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2.1
I didn't like
  • Customer service not knowing what to do
#1442493
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a technician came out. gave me some line about my problem could be the temperature. I told him the time warner person on the phone said my problem sounded like a modem issue. he then swapped out my modem. after installing my modem, he couldn't get it to work with my...
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1.0
#1431607
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Time Warner Cable - Can't cancel service after mom's death

Mom passed 2 months ago. I am told I can only cancel her service if I come in to store with death certificate. I am 4 hours away from closest store.
1.0
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Exchange, Refund and Cancellation Policy
I didn't like
  • Cancellation policy
#1415352
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I WAS WITH DIRECT TV TRANSFRE TIMEWARNER WITH A BUNDLE DEAL ALL THREE CABLE,PHONE,INTERNET , THE BILL WAS GOOD AT FIRST THREE MONTHS LATER IT START GOING UP I CALL IN CALL TO LET THEM NOW I HAVE A HARDSHIP LOST MY HUSBAND IN MY BILL NEED HELP I WAS LIED OVER IN OVER I...
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2.1
#1411312
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Time Warner Cable - Kartımla benden habersiz işlem yapılmış

28.11.2018 tarihinde benden habersiz kredi kartımdan 3 tane işlem yapılmış.
#1410289
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Made my payment with a check but the person who took payment entered in wrong by 100.00 so now they are trying to say I owe another 100.00 on top of their outrages prices already, I have had two ticket number's now and they still have not cleared this issue yet still...
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Anonymous
ben

bu firmayla herhangi bir alışveriş yapmadığım halde 3 defa kredi kartımdan para çekmişler. çok güvensiz bir firma hakkınızda yasal işlem başlatacağımı bilin.

1.0
#1408324
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Time Warner Cable - Spectrum sucks

If everyone, and I mean EVERYONE, would end their services with this money grubbing company and bankrupt the bastards, a company might actually take over that cares about their customers.
#1373856
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OK WHAT THE HEY IS HAPPENING TOOO OUR SERVICE I AM VERY DISATISIFED IVE BEEN A LOYAL CUSTOMER OVER 15 YEARS AND HELP YOUR DOUBLE CHARGING ME ON MY JULY 26TH 2018 BILL ITS NOT FUNNY AND IM TRYING TO GET BETTER SERVICE AND GET A BETTER PLAN A DISCOUNT IM A SENOIR AND A...
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#1341855
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I had service for a year under the 49.99 internet only. It was okay, and I needed it as I worked from home. When my bill went up to 69.99 I called to ask if there was any way they would consider lowering that as I am now retired on a (very) limited income and using my...
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#1299805
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Contact Time Warner Cable

Mailing Address:
Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States
Phone:
(888) 892-2253
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Time Warner Cable Products and Services

Three different representative all providing me with different information. First representative provided me with inaccurate billing information and added services I did not ask for. Second representative transferred my call without notice or warning as to who I was...
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1.1
I didn't like
  • Poor customer service
  • Did nto deliver what they charged for
  • Nasty comments from tech support
#1290278
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