Latest review first
Time Warner Cable - Can't cancel service after mom's death
Mom passed 2 months ago. I am told I can only cancel her service if I come in to store with death certificate. I am 4 hours away from closest store.
Company wrote 0 private or public responses to the review from Dec 04.
I didn't like
- Cancellation policy
I WAS WITH DIRECT TV TRANSFRE TIMEWARNER WITH A BUNDLE DEAL ALL THREE CABLE,PHONE,INTERNET , THE BILL WAS GOOD AT FIRST THREE MONTHS LATER IT START GOING UP I CALL IN CALL TO LET THEM NOW I HAVE A HARDSHIP LOST MY HUSBAND IN MY BILL NEED HELP I WAS LIED OVER IN OVER I...Read more
Company wrote 0 private or public responses to the review from Nov 30.
Time Warner Cable - Kartımla benden habersiz işlem yapılmış
28.11.2018 tarihinde benden habersiz kredi kartımdan 3 tane işlem yapılmış.
Company wrote 0 public responses to the review from Nov 29.
Made my payment with a check but the person who took payment entered in wrong by 100.00 so now they are trying to say I owe another 100.00 on top of their outrages prices already, I have had two ticket number's now and they still have not cleared this issue yet still...Read more
Company wrote 0 private or public responses to the review from Nov 26.
Time Warner Cable - Spectrum sucks
If everyone, and I mean EVERYONE, would end their services with this money grubbing company and bankrupt the bastards, a company might actually take over that cares about their customers.
Company wrote 0 public responses to the review from Oct 05.
OK WHAT THE HEY IS HAPPENING TOOO OUR SERVICE I AM VERY DISATISIFED IVE BEEN A LOYAL CUSTOMER OVER 15 YEARS AND HELP YOUR DOUBLE CHARGING ME ON MY JULY 26TH 2018 BILL ITS NOT FUNNY AND IM TRYING TO GET BETTER SERVICE AND GET A BETTER PLAN A DISCOUNT IM A SENOIR AND A...Read more
Company wrote 0 private or public responses to the review from Aug 29.
I had service for a year under the 49.99 internet only. It was okay, and I needed it as I worked from home. When my bill went up to 69.99 I called to ask if there was any way they would consider lowering that as I am now retired on a (very) limited income and using my...Read more
Company wrote 0 public responses to the review from Jul 10.
Three different representative all providing me with different information. First representative provided me with inaccurate billing information and added services I did not ask for. Second representative transferred my call without notice or warning as to who I was...Read more
Company wrote 0 private or public responses to the review from Jun 27.
I didn't like
- Nasty comments from tech support
- Poor customer service mgr
- Poor customer service
Time Warner Cable - Terrible
All week internet has been acting up. Last night it went off at 10:30 came back around 11 and at 1:45 am it had still not come back. Today its been again failing. I called and requested return call When finally the calls would come in 4 times I was hung on when the call would go through. Customer for 15 yrs. Will leave soon.
Company wrote 0 private or public responses to the review from Jun 21.
Time Warner Cable - Terrible customer service
I wanted to make you aware of another issue with spectrum. My Internet has been down for 3 days. Spectrum has scheduled 3 appointments for a technician to come fix the issue. And all 3 times nobody has showed up. I have complained to the BBB. we have to get something done about spectrum.
Company wrote 0 private or public responses to the review from Jun 13.
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