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For about 2 or 3 months, I've had to reboot my cable box because when I use the remote it won't turn on, even when I press the power button on the box, it still won't......it works for 2 or 3 days, then I have to reboot again. I've tried 2 different...
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Anonymous
anonymous

Killeen Texas I have traded in boxes from Cisco. to Samsung and now Explorer...all three of them freeze up and I have to reboot.. Spectrum people act like its an unusual prob...

Anonymous
Anonymous

My cable box worked perfectly fine until Spectrum took over and it has been a total nightmare since !! I'm fed up and switching to satellite!!

#346112

Time Warner Cable in Vance, North Carolina - Worst customer service experience ever refuse to help the consumer

Customer service offered 2$ off my 200$ bill! Worst customer service I’ve ever experienced! Paid my bill on time for years! Unable to get service for shows that we pay for for days! Will never use them again rip off is what spectrum is! I advise never use them every since they’ve switched from TWC to spectrum they are nothing but a rip off!! Want their payment but offer nothing for the consumer! . . . . When the Manager got interesting phone she offered less! Don’t waist you Time their recording even states their having issue with direst on demand but refuse to refund the consumer sad customer service so sad they’ve lost us forever
1.0
Details
Value for money
Vance, North Carolina
#1531999
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My cable was not working well and so I called and explained the situation, pixelation, hanging image, sometimes what I call the Max Headroom effect, blue screen, etc. A very nice tech came out on January 2, 2019 and changed some of the connectors saying that they were...
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2.1
I didn't like
  • Customer service not knowing what to do
#1442493

Time Warner Cable in Vance, North Carolina - My bill increased while services were down for days!

Customer service offered 2$ off my 200$ bill! Worst customer service I’ve ever experienced! Paid my bill on time for years! Unable to get service for shows that we pay for for days! Will never use them again rip off is what spectrum is! I advise never use them every since they’ve switched from TWC to spectrum they are nothing but a rip off!! Want their payment but offer nothing for the consumer! . . . .
1.0
Details
Exchange, Refund and Cancellation Policy
Vance, North Carolina
#1531996
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Time Warner Cable - All they want is your money

I pay my Bill with my debit card some how some one got my info I think from eBay so when it was time to pay my time Warner bill I was told I can not use my debit card any more I have cancer I just can,t run out the Door to get the money to pay my bill so im going Back to Dish I did not have this BS to put of with.
1.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Reliability
I didn't like
  • People lying
#1525424
Show

Time Warner Cable in Myrtle Beach, South Carolina - Poor Internet & WiFi. High bills

T/W Spectrum just increased my regular bill & service keeps going in and out. This is daily. They say NO contracts yet automatically after 1 year they increase prices saying original service contract ended. Really???
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website
#1535940
Show

Time Warner Cable - TOO EXPENSIVE !!!!

Congratulations Time Warner / Spectrum YOU KEEP RAISING YOUR PRICES WE ARE GOING TO DISH NETWORK !!!!!!!!!!! Angry
1.0
Details
Price Affordability
I didn't like
  • Prices are too high
  • Over charging
#1490134
Show
I believe time warner (spectrum) is trying to force people to use their online payment service to steal money. I use the USPS to mail my bills to them and they told me my payments never arrive. Horse shit---in 45 years of mailing mail for bills I've never had one bill...
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Ravenna City, Ohio
#1515730
a technician came out. gave me some line about my problem could be the temperature. I told him the time warner person on the phone said my problem sounded like a modem issue. he then swapped out my modem. after installing my modem, he couldn't get it to work with my...
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1.0
#1431607

Contact Time Warner Cable Customer Service

Mailing Address:
Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States
Phone:
(888) 892-2253
All Time Warner Cable Contacts

Time Warner Cable Products and Services Reviews

Made my payment with a check but the person who took payment entered in wrong by 100.00 so now they are trying to say I owe another 100.00 on top of their outrages prices already, I have had two ticket number's now and they still have not cleared this issue yet still...
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Anonymous
ben

bu firmayla herhangi bir alışveriş yapmadığım halde 3 defa kredi kartımdan para çekmişler. çok güvensiz bir firma hakkınızda yasal işlem başlatacağımı bilin.

1.0
#1408324