I called a few days in advance because my bill was due. They told me I could extend with no problems. And today my cable was turned off. So again I called. And this time the rep told me I would have to speak to her supervisor so they can resolve this issue. So the...
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OR you need to just pay your bill on time. It's that simple. Once it's off it's off. The only reason you should have been calling was with a payment. Typically if you're being...

We have Time Warner in one home and Comcast in another. There is no comparison, Comcast is much better. Time Warner’s service is terrible as is their lineup. The cost is rediculous. I called them today and then they called back with a survey. When my answer to the...
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Time Warner Cable - Cables all over my rental properties

All my properties have wires running from the outside into the inside of the house I have holes throughout my house from cables instead of them using the same cable for service in the apartment I have a whole bunch of different cables running in with different holes into the house.
I'm not a technical person so I have to wait for my son to come home from college on break to call them. This happens all the time. What am I paying for? Sometimes my son tells me it's only giving less than 1 mbps. Also, their customer service is horrible. I called...
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same with my connection , paying 65$ per 100G it has never went above 12G , When I was paying 80$ for 200G was getting 100G periodically, but then downgraded to 100G and now g...

I didn't like
  • Customer service
  • Lower internet speeds than paying for
  • Did not do as promised

Time Warner Cable in Cleveland, Ohio - Hung up when they found out already with time Warner

Receive a call some listening me to purchase phone internet and Wi-Fi after I inform the person I already had these services and I was paying a higher rate they hung up on me do not call my phone again and once I find another carrier I will switch over
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
on 3/7/18 I had frontier. Spectrum salesman came to door and offered a big savings. $133.00 per mo. for 3 bundle.(tv, internet,phone) Frontier called and offered me a better offer, and I prefered their menu, and services. TOTAL canceled spectrum . had frontier...
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They are known for this and President Trump needs to know We all need to complain to him because they know we have no alternatives I went to leave them called ATT and other ca...

I didn't like
  • Fraudulent billing
expensive, unreliable service. and scam billing practices (changes without warning). I called the customer service rep months earlier and they said the price would not change, well it did change. There is a major disconnect between the customer representatives and the...
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My Internet bill haven’t come to my mail box yet. I call the Warner Time Service last week and still waiting on my bill. I am worry my internet Will be shut off because the service are late on my bill. It used to come right on time. Now it seems like something is going...
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It seems that every time I start to read a interesting article, it's blocked. I either have to go thru a lot of do this and do that, to turn my ad blocker off, or pay $1.00. Do you know that this is happening, and what do you plan on doing about it? I'm rambling on...
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I didn't like
  • Why all the stupid questios
Today I had my service disconnected like so many others. Could have been totally avoidable had anyone tried to contact me.I am one of the most hard working people that anyone will ever come across. My bills are always paid on time never late nor missed. Well once my...
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