Not resolved
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
1 comment

What a surprise, the "non-contract base rate" of $35/mo for what is now the the slowest internet offered by TWC, now just jumped to $45.Yep that's right, slower speeds, more money.

OH, and now that they've been consumed by Speculum Communications, the rape continues...Spectrum's BASE ENTRY LEVEL SERVICE (while it IS 60mps) is $67!!!!! Yep that's right, accept your 30% jump in rates for LESS service, or take the faster internet for DOUBLE! WHEN is someone going to jump in and put a leash on these utility companies who are price gouging us for what is essentially these days a basic necessity. They had over $28B in revenue last year, and overshot ALL earnings expectations.

And we get a 30% price increase. I would LOVE to purchase stock in Spectrum/TWC but alas, I can't afford it with my new cable bill, and my internet is too slow to support my stock trading software anyways.

Did I mention they have a monopoly in this region?I never thought I could hate a company more than Time Warner Cable....congratulations Spectrum, you've now exceeded MY expectations too!

Review about: Time Warner Cable Spectrum Internet Service.

Reason of review: Bad quality.

I liked: People who answer the phone are usually polite.

Had an Experience with Time Warner Cable?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1312137

This is a classic bait and switch!And big companies like TWC (or Spectrum) always get away with it!!

It sucks to hear you are getting charged more and getting a worse service. We are also tired of how the monopolies keep overcharging everyone. At David, we created a tool to help you demand a refund for exactly this reason! David's system helps you submit a claim or file an FCC complaint easily in 2 minutes!

We would take a percentage off the refund, but our clients get $860 refunded on average, and it does work! If you are in NY, I think David can help you.

Hope you try it!Here's the link for SendDavid: http://bit.ly/2oKbCJc

You May Also Like