State: California City: Los Angeles Clear all filters (70 of 1496 reviews match)
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TWC is changing people extra on they're bill. I had arrangements for to payments. One was $157 was past due, so the agent allowed me to pay $78.88 on 10/05/16 & pay $78.87 on 10/10/16 . I made the irs payment with my debit card and the one on the 10th i paid with my...
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What station is today's playoff game on? We have Time Warner why don't we get the game on television. How much more money do have to pay to watch the playoff games. Am I being *** to think we should get the playoff games on TV? I have searched the cable stations and...
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I was overcharged by time warner cable. Only getting basic tv, Internet and phone they charged me 200-300 dollars a month for something I never ordered or recieved. I cancelled everything lady year and bill should have been 100$ a month max. I was taking care of my 90...
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Time Warner Cable Internet Review

#705669
The internet constantly times out and has to be reset several times a day.
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Time Warner Cable Television Review

#702127
4.5
Horrible cistumer service today i was suppost to get 4 tvs serciced with them bu only 1 ofnthem geta all chanels and theybsend me to a store that closed manynyears ago 3113 west ball road anaheim ca what a wasted of my time. Not very professional customer service
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Other Product Review

#675927
3.0
Time warner customer service is horrendous....regardless of what tier service you're paying for....smh.
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Time Warner Cable Billing Department Review

#663226
We put our account on autopay and twc cancelled our service for non payment. Every time we called customer service to ask why the bill was showing we had an unpaid balance they said it takes a couple months to reconcile. They said don't worry. The system will correct. It never reconciled and twc cancelled our service. No explanation
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The worst experience of my life. About to have a heart attack. They have showed up or have been called upon 9 different times in less than 4 weeks. The first tech nailed down the wires over my wall let me repeat that he nailed down all the wires over my wall and I...
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Horrible company, i swithched from direct tv with apromise of lower bill and 300. 00 visa for switching. I got the bait and switch method done. After 2 months of checking status of card i was told i dont qualif and my bill is higher that direct. That the only reason...
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1.8
I didn't like
  • Waste of my time
  • Were not able to offer any solution
  • Made no attempt to correct it
#881013
Reply to reviews
TWC is famous for starting your service and then...on a monthly basis...you will start to notice creeping surcharges on your bill. It's never a lot. Just a few cents here and a few cents there. Small penny charges which they say are Taxes and Gov't fees and out of...
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1.4
I liked
  • Internet speed and stability
I didn't like
  • Contanst increase in billing charges
  • Set top box charge come on its paid for by now
  • Remote charges i mean come on its paid for by now
#868809
Reply to reviews
In late Aug 2015 I was selling my current home and moving five miles to another. I had DISH cable service. I called Time Warner and was told I was eligible for a package including cable with a $300 prepaid Visa card reward. I signed up. Within a few days I completed...
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2.8
I didn't like
  • Lied to me to get me to sign up
  • Lied about notifying me i was ineligible for reward card
  • Being lied to
#828700
Reply to reviews
My router went out and I didn't know. I called timewarner and was told I needed to upgrade. That was a lie and at first the charge was $30 and when I complained it went down to $10. I am on Social Security and how do you do that to people. I got rid of cable and my...
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1.0
I didn't like
  • No concern that they had lied to me
#760916
Reply to reviews
-Hello. I just received my $300 Visa Reward Card today and I am very happy it arrives earlier than I have expected (didn't wait for 4-6 weeks). I have completed the 90 days and for you to be able to receive the said $300 reward gift card you should receive a redemption...
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Time Warner quotes different rates baits you along to see what they can get out of you. They claim there ap's on smart tv's are so good but most smart tv's don't support their ap's and if they do you cannot access your recordings. Their tech's do not know anything...
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