Not resolved

The worst customer service EVER. I have been trying to get an additional cable box.

I ordered on line and after waiting 10 days for delivery I decided to call them. After an hour on the phone beingredirected many times, I got no answer. So I called again the next day and was told it was cancelled because they did not direct the work order. I asked them to deliver anothrr and was redirected on the phone many times, each time relaying the same story.

After another hour of mayhem, I gave up. I pay $200 a month for this *** service.

This lousy company needs competition. It is dreadful

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