I'm in Dayton, Ohio. Last month my basic internet bill increased from $39 to $52 and this month to $62.
Each time they tell me a different excuse to raise the bill. $62 a month is ridiculously high for a basic internet service. When I have called last time they did not help me to lower the price back. I did not bother to call this time since I know the attitude, they nicely told me to close my account if I did not like the price, but I had to keep it for at least few months since I will move out soon.
I'm paying the bill angrily but extremely unhappy and disappointed, this type of attitude does not fit to the image of such a big and famous company. I will not use it again if there are other alternatives in the area and I do not recommend anybody to use it either.
Monetary Loss: $62.