Product: Time Warner Cable Account Clear all filters (0 of 88 reviews match)
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After having been a long time subscriber to time Warner cable, i have finally had enough.My contract recently expired and they tripled my bill to 270/month with no notification given. That's a car payment for some people. When presented with this, i was told that the...
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1.0
Dalzell, South Carolina
Product
Time Warner Cable Account
#688585
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On June 22 2015 I pick up my telephone and discovered I had no dail tone.I called verizon and they told me I have no longer have a account with them. I have been a verizon customer for 32 years. They told me Time Warner removed my service. Unauthorized. I had no phone...
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Time Warner Cable Account
#669290
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I have to tell you, I've never in my life experienced such a "quagmire" in trying to install and activate this "simple" digital adapter. I can't possibly name all of the events that lead to this email but it seems you've hired summer help that is not qualified to...
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Time Warner Cable Account
I didn't like
  • Poor customer service
#644245
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I requested an extension on my bill and was granted an extension. I made my scheduled payment on time and my service was disconnected 5 days later (today). My scheduled payment was due on 2/15/2015 which I made and was told I was not supposed to make the payment I was...
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1.8
Product
Time Warner Cable Account
I didn't like
  • No solution to simple task
  • Customer service sucks
  • Very poor customer service
#638750
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Without notice Time Warner Cable sent us a bill $50.00 higher than our regular monthly bill, despite the fact non of our services increased. When I called and spoke to multiple people over a 2 hour time period their only response was they were doing account audits...
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Product
Time Warner Cable Account
#632450
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Never heard back from Sum at the Corporate office. I left a msg and will attempt to call first thing on Monday morning I really feel at this point my cry for ASSISTANCE has fallen on DEAF EARS and I feel they use the oh we attempted to retrurn your call to the...
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1.0
Product
Time Warner Cable Account
#611864
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Save yourself the hassle and deal with another company. This one will just create a lot of unnecessary stress for you. They don't have a clue what customer service is. They tell me that I need to drive 45 minutes away to return my equipment and are only open during...
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Product
Time Warner Cable Account
I didn't like
  • No solution to simple task
#597370
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Time Warner Cable Account Review

It took over 37 minutes to find out why my monthly charge increased by $15. The CSR was not trained to answer my question and could account for only $6 of the increase. I finally canceled HBO and saved $18. If there were another provider option in my area, I would switch immediately. I'm tired of these random increases.
1.0
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Price Affordability
Website
Product
Time Warner Cable Account
#594078
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I would like to share my story about employment with Time Warner Cable INC. Greensboro NC from 12/13/2013 to 02/02/2015. I worked as a door to door salesman for the company. i talk face to face with hundreds of former customers of Timer Warner INC during this time. One...
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Anonymous
Anonymous

Shut up. You sucked at your job. If you weren't useless you would have made money. Go work at a gas station.

Anonymous
Anonymous

I am currently in a similar situation. Reach out to me at twcdirectsalescomplaint@gmail.comI am thinking we could team up. I have a few others who would speak out as well. Thi...

1.3
Product
Time Warner Cable Account
#590651
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I havent had Time warner cable for many years. Ive been working on my credit lately and all of a sudden I have a new collections account for $200. I called the company that put it up there and its from TWC. I asked them why is this now coming up on here? Why wasnt I...
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1.0
Product
Time Warner Cable Account
#590441
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