Product: Time Warner Cable Account Clear all filters (0 of 88 reviews match)
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This is the worst internet and cable company in this area.They called me to pay my previous balance so I can get my services restored. I gave them my checking acct. Info so they can get get the money. They said my services would be restored in 5min to an 1hr and if it...
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Time Warner Cable Account
#813123
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Time Warner Cable Account Review

We had stuff on our account we kept trying to get removed. Then our bill kept going up to the point where we couldn't afford to pay it. So they actually sent a bill collector to our house. Threatening possible legal action. We had enough they turned us off so we got direct tv. Never again will we have time Warner.
1.4
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Time Warner Cable Account
#812733
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Made the mistake of using Time Warner in college 14 years ago.Now they refuse to stop mailing marketing materials to my parents' address. IN A STATE THAT DOESN'T HAVE TIME WARNER SERVICE! I got them to finally stop sending $0 bills a few years ago, but my parents still...
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1.0
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Time Warner Cable Account
I didn't like
  • Worst customer service i have ever experienced
#809304
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I had scheduled a call to return the equipment and a Time warner Cable guy came to my apartment and took the equipments and did not give me the receipt for the same. He was a Thief the time warner stealing agent. NOW when i disconnected the service after 6 months they...
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1.0
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Time Warner Cable Account
#806505
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Ive faithfully paid my time warner internet bill on time every month, until this past month. For starters, I had a fraud detection on my Amex card, so the payment was declined. When I found out, I logged onto my account to pay the bill, to find out it went from 44.99...
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1.8
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Time Warner Cable Account
#795160
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i was just informed that I missed the first payment and that I'm no longer a "customer in good standings." I'm currently set up for automatic payment, and I've called for other reasons and had informed that there will be information sent regarding what to do next for...
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1.0
Product
Time Warner Cable Account
I didn't like
  • Poor
  • Very poor customer service
#785906
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Time Warner Cable Account Review

I paid $213.00 and they deducted $150.00 from checking account which they said they wouldnt when i paid the $213.00. They say they are working on it but it takes about 5 days.
2.0
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Time Warner Cable Account
#783087
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Travelling for two weeks and have tried unsuccessfully to retrieve my TWC voicemail. Account now locked due to too many unsuccessful attempts. Simple call to Tech Support to reset the pin, right ? Well, that was six hours, 5 chat sessions, 1 voice call and being...
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Time Warner Cable Account
#775856
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Time Warner is a joke.We were 2 days late on our bill and they had someone come and turn the cable off outside our building at 7pm at night, for the first time ever, then charged us $30 to have it turned on for the following day at 4pm. Then at 5pm that day we receive...
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1.0
Product
Time Warner Cable Account
#743938
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I experienced the same thing. I was told I would receive a $300 gift card if I kept my Time Warner account for at least 6 months. I never received the card and was told to wait and should receive it within 90 days. I called several times in the meantime. They kept...
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1.3
Product
Time Warner Cable Account
I didn't like
  • Bad customer service
#743334
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