Product: Time Warner Cable Bundle Clear all filters (0 of 101 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I would just like to take a moment to say what a horrible company Time Warner Cable is. Don't get me wrong, the first year was amazing! I find it ironic that they have a commercial making fun of cable companies that "up" their price's after the first year on a 2 year...
Read more
2.4
Alna, Maine
Product
Time Warner Cable Bundle
I liked
  • Fast internet service
  • No contract
  • Internet speed when it works
I didn't like
  • Time wasted
  • No concern that they had lied to me
  • Poor customer service
#886674
I do not like any aspect of Time Warner Cable. Now that they have merged with Charter, it is going to get even worse. First of all, my one year '"promotion" ended and of course, I have to call and argue/negotiate with them to try and lower my bill. If I don't, it will...
Read more
Anonymous
Anonymous

Horrible customer service rude and inconsistent. There system is bad your account says one thing but the computer system does not reflect the correct information. Like posted ...

1.4
Product
Time Warner Cable Bundle
I liked
  • Channel selection
I didn't like
  • Picture quality
  • Customer service and solutions
  • High prices
#873110

Time Warner Cable - TWC the nightmare that keeps on going

I won't go through all the tribulations they put me through this past week in detail - I'm exhausted - As a 20+ years customer with bills rounding in the $235+ monthly on average I'm totally disgusted by this company. To start... I just wanted to downgrade my services to internet and phone only - simple enough, right? But I got sucked in with their offers which ended up not matching what they said so I had to call AGAIN and again! I almost lost my 20+ years phone number in one of those "new" bundles - they never told me I would have no phone - they just said "you'll have the same services but more channels for only $5 extra from the day-before-bundle that had its own mistake" I said sure, great! A day later no phone! And again back to dealing with TWC!! If you ever get a Brian but specially a Dustin at their "special customer department", just hang up and try again (trust me! Implying that I was lying and that I was the one who had requested to cancel the phone - repeating himself about the lack of internet speed I would have to play games, and me telling him no online game here --and him going "stop interrupting me!" ***! Of course I'm interrupting - I do NOT want to hear anything but what I want! And FINALLY I got it - Returned all the TV hardware - Bought my own modem/wifi (10Mbps is plenty to stream) -- total? $56 including the phone (and yes Dustin was able to get my old number back - he was kind of an imbecile but he wasn't totally incompetent) The irony? Is that being a $56 customer gives me access to the cheaper bundles and upgrades online without having to call! Thank you TWC but NO! PS My local TWC center is terrific - I went yesterday to return the hardware - from Dustin $70+ my bill dropped to $56 (not sure how but told the guy I had my own modem/router and he also offered TV for an extra $10/month which I declined - but if I change my mind I'll just go to the store) - If you live near one, it's worth going instead of calling to upgrade or downgrade IMO.
1.6
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
Product
Time Warner Cable Bundle
I liked
  • Local twc and local techs
  • Twc chats online option
  • Twc app and hot spots
I didn't like
  • Strong accents very hard to understand
  • Not being able to downgrade without fuss
  • Bundles are a nightmare to navigate and not always accurate
#847782
Show

Time Warner Cable - Bundle Review from Cincinnati, Ohio

My cable and internet went down 5 times yesterday when we had the high winds here in Anderson Township/Cincinnati, Ohio. I never lost power though. You guys have such poor and unreliable service. It didn't even rain or storm yesterday. A couple of weeks ago, we had a thunderstorm and my Internet went down for 2 hours. I asked 2 people at your company and both told me that weather wouldn't affect my service. So, I will be cutting the cord and going back with an antenna since you provide service like the horrible satellite companies so. They go out every time it rains. Plus you are constantly raising your rates which is unjustified.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Product
Time Warner Cable Bundle
#822752
Show

Time Warner Cable - Bundle Review from Findlay, Ohio

Im pissed off at this company i was only paying like 102.00 on my bill per mouth thats with HD DVR box digtal cable home phone and wi-fi me and my wife go to bank to draw are disabilty checks out to pay are bill called time warner thay told us we owed them like a 132.00 i was thinking *** so thay droped me down to basic cable i get like 30_40 cheannles with wifi and home phone is like over 70.00mo now thay do promo but lock you in for a year then after your year is up look out your bill will run up to like 200 or more a mouth twc is a *** joke and ripoff thay will take u and your paycheck for a wild ride thay dont love you people thay love your money.
1.8
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Product
Time Warner Cable Bundle
#822189
Show

Time Warner Cable - Bundle Review from Cincinnati, Ohio

Time Warner Cable has the worst service of any internet and cable provider around. I have their cable, internet, and home phone service. I use to have Dish Network and their service was so much better. First of all, the HD and digital picture quality was so much better with satellite. With Time Warner, the picture quality is poor. Most HD channels are not clear or sharp. The digital channels look like analog. The cable is always going out. The channels frequently pixelate. The technician told me weather wouldn't affect it, but it does a lot. During a heavy rain, the internet slows to a crawl and the cable goes out. I never get the speeds I am paying for either with their wifi and modem. Their service is not good and I do not recommend them. I am located on Woodruff Road in Cincinnati, Ohio 45255.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Product
Time Warner Cable Bundle
#821070
Show
in April of 2014 I asked Time Warner Cable (TWC) to install phone and internet at my business. I gave them my landlady's phone number and her address which is adjacent to our building. I also told TWC that they could access their cable at my land lady's house. A few...
Read more
1.4
Product
Time Warner Cable Bundle
I didn't like
  • Staff
  • Tech service the attitude
  • Monopoly in my neighborhood
#820910

Time Warner Cable - THIEVES!

We had to move our business to a new location. As luck would have it, TWC doesn't service that address - which is 1.5 miles from our old address. So we have to pay for new service with someone else, AND they want $1,013 to cancel our service (by the way that is an 80% discount of what they WERE going to charge us) because THEY don't provide service where we moved!!! If we had cancelled because we wanted a better price or different provider - that would be one thing. We wanted TWC, we WERE happy with them. It's NOT our fault they don't provide service in our new location!!!!!
Sherman, Maine
Product
Time Warner Cable Bundle
#820577
Show
What do I have to do for you guys to make my cable and internet more reliable and provide the speeds I am paying for?Your service is the absolute worst out here in Anderson Township 45255, specifically along Woodruff Road. I have never gotten internet speeds over 14 MB...
Read more
Anonymous
Anonymous

Don't go with windstream!!! 4 45 minute holds and 3 disconnects on their end with no call back. 4 hours in the phone to address my internet. They suck!!! Beware!

Anonymous
Anonymous

I agree with you-I have a lot of the same issues on the Eastside of town to. Calling them does no good because they won't fix the problems. They are more than aware of the iss...

1.0
Product
Time Warner Cable Bundle
#815682

Time Warner Cable Bundle Review

You are terbile you shut pur cable phone Internet off every month even though it gets paid on the 3 and we are contacting an atorney to see what rights we have
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Product
Time Warner Cable Bundle
#813388
Show