Product: Time Warner Cable Customer Care Clear all filters (0 of 84 reviews match)
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wen I called tw in april-2016 tw's rep quoted to me that I would b able to pay my bil on the 15th of each month.he saw on his end where I was calin from an he stil lied, I get paid as early as the 8th each mo. but sometimes I don't get paid til the 14th; rite now I owe...
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Time Warner Cable Customer Care
#926455
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Time Warner Cable Customer Care Review

No refund yet now there saying no one put request for refund but yet been waiting for three weeks of 107.00 timewarner messing with wroung person i will take yall court if i dont get thiz 107 now customer serverce rrp said i will get my refund back going back to customer service center get my money back
1.0
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Time Warner Cable Customer Care
#924631
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I'm in a bad spot now because I have to tolerate these *** offs,cheaters and liars for at least 6 more months.And please believe me, I have tried to get rid of them,but then again, the option where I live is AT&T.They keep going up on their rate and bull**** people...
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1.0
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Time Warner Cable Customer Care
I didn't like
  • Time warner sucks
  • Being lied to is the worst thing you can do to a customer
  • Poor customer service mgr
#924006
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Time Warner Cable Customer Care Review

Called over the phone to make a payment. The customer service Representative charged me twice. 7 days later they still havent reimburse my money but it only took them 1min to take it out my account..
Goodwater, Alabama
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Time Warner Cable Customer Care
#921666
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TIME WARNER CABLE (. AKA) SPECTRUM. IS A COMPANY OF LIARS. CROOKS AND THEIVES. I ADVISE YOU ALL NOT TO FALL IN THE $300 PAY BACK. IT IS A TRAP TO MAKE YOU SIGN UP THEN IT WILL BE A WASTE OF YOUR TIME TO COLLECT IT, YOU WILL NEVER SEE IT. A SELSMAN CONVINCED ME TO...
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1.0
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Time Warner Cable Customer Care
I didn't like
  • Cheaters
  • Crooks
#920087
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Time Warner Cable Customer Care Review

Depending on who you get on the line can make a difference in your experience with TWC. They need to do better with some of the customer service agents. Some have attitudes and I even had one chew gum in my ear. Not professional at all!
2.4
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Diversity of Products or Services
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Time Warner Cable Customer Care
#918817
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I have paid my bill on time every month, all $150 of it, for three+ years.Came home today to discover they canceled my account and showed that I had turned in my equipment. Pretty peculiar since my cable box & modem are still here in my home. I spent 2 hours on the...
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Time Warner Cable Customer Care
#914173
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Time warner cable is the worst company I've ever worked with. Last year I had TWC and then returned my equipment. They "lost" my equipment, charged my $110 and sent me to a collections agency. I called and opened a case and somehow a couple months later they "found" my...
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1.1
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Time Warner Cable Customer Care
#912174
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I loved my TWC service in the midwest.I moved to Queens and from the installation, to customer support, to pay by phone, they dropped the ball at every turn. A collection of minimum wage workers who don't give a sh__ about service or the company. They don't know...
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1.5
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Time Warner Cable Customer Care
#910178
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I have been chased, tormented and hounded by Time Warner Cable for almost a year. It has taken almost a year, and I am still not off their mailing list. They continue to send letters to an address where I do not live, where I have never lived, and which does not...
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1.0
Queens County, New York
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Time Warner Cable Customer Care
I didn't like
  • Are liars
#905703
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