Product: Time Warner Cable Customer Care Clear all filters (0 of 82 reviews match)
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Another bill indicating past due, owing $280 for so much terrible customer service and other discrepancies with Oceanic and now, Spectrum saying after we had shut down our cable service even temporarily, after a fire had serious effect and restoration taking over one...
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1.2
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Time Warner Cable Customer Care
#1265223
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Time Warner Cable - Hung up when they found out already with time Warner

Receive a call some listening me to purchase phone internet and Wi-Fi after I inform the person I already had these services and I was paying a higher rate they hung up on me do not call my phone again and once I find another carrier I will switch over
1.0
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Time Warner Cable Customer Care
#1231824
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My Internet bill haven’t come to my mail box yet. I call the Warner Time Service last week and still waiting on my bill. I am worry my internet Will be shut off because the service are late on my bill. It used to come right on time. Now it seems like something is going...
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Time Warner Cable Customer Care
#1227661
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Today I had my service disconnected like so many others. Could have been totally avoidable had anyone tried to contact me.I am one of the most hard working people that anyone will ever come across. My bills are always paid on time never late nor missed. Well once my...
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Time Warner Cable Customer Care
#1221957
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THE ABSOLUTE WORST.I had an appointment window from 6-7 today. A technician calls me at 5 to say she is almost at my door. So I leave immediately from work to meet the technician (I live just a couple minutes from my work place) and I wait in my apartment. At 6, when...
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Time Warner Cable Customer Care
#1165084
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Time Warner Cable - Zero help when you call
Time Warner Cable - Zero help when you call
Time Warner Cable - Zero help when you call
Time Warner Cable - Zero help when you call
On not one but two separate occasions I have received calls and voicemails from time warner cable after 9pm. FTC mandates do not permit calls before 8am and after 9pm. I called to see why this was happening and the girl I spoke to couldn't tell me why it was happening...
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1.0
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Time Warner Cable Customer Care
#1108204
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Signed up for time warner cable a month ago and that same day picked up the equipment from a spectrum store. A few days later that same store sent us a second set of equipment (without me asking for one since we had already picked it up). I called customer service and...
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h.kitchener
h.kitchener

Mistakes happen. The real problem with Charter---or whatever they call themselves now---is that you had to wait an hour in line to talk to someone. They have an office in my a...

1.0
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Time Warner Cable Customer Care
#1086002
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Apparently deadbeats had an acct at apartment.After 11+ phone calls, with 4+ transfers in most of those, speaking to sales, risk management, internet repair (?!), something mislabeled "customer care," all in repeating succession, AND after faxing very sensitive...
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Shuggy1110
Shuggy1110

Wow sorry to read about this experience, no I know I am not alone. I used to work for these guys as a sub-contractor. They were the best company to work for in my 18 year ca...

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Time Warner Cable Customer Care
#1082763
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So my service with TWC is now Spectrum in my area, but let me tell you my story anyways.I moved into a new apartment a few weeks ago, and I noticed that my speed wasn't as good as it should be. Therefore, I ran some speed tests. While I was paying for 100 MBPS, I was...
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Time Warner Cable Customer Care
#1060380
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Time Warner Cable - Bad customer service

They are so rude.doesnt know what's the question.keep saying same sentences instead expand it.However you change the question answer is same.everyone is busy for assisting customer but they don't have time for you as a customer Wow such a shame
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Time Warner Cable Customer Care
#1040958
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