Manufacturer: Time Warner Cable Category: Installation Clear all filters (8 of 8 reviews match)
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took over two months to get the cable ran back to house, then when this was completed they never left a note saying it was done so we could schedule install once we found out it was completed scheduled appointment for installation to house include five boxes, internet...
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Can we all say "monopoly"?Why would a service rep take my order, give me a price, and set up an installation date:time w/o adding that a serviceability study needed to be completed? I set this up late sept for install oct24. Not a word - no call, email, or snail mail -...
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I would advise anyone who is considering getting Time Warner Cable to reconsider. You might have an easier go than me because your wiring is probably installed correctly but at some point something will go wrong so that you have to deal with their customer service...
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1.0
I didn't like
  • Are the only choice
  • Rude customer service
  • People lying
#940932
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Time Warner Cable Internet Installation Review

#1032027
1.0
They only have 1job to install cable & internet. How can they not get it right. I think they should credit you every day its not working. Give you a free month for not installing correctly the first time and making sure everything works before installer leaves.
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absolutely would never recommend time warner to anyone.I ordered cable for my elderly father and two days later, they said the order hadn't been put in. So I ordered it again. I told them that the tech who installs it will also need to show my father how to use the new...
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I ordered cable and internet service to begin on 6/26/2016, but never activated the equipment because I had to move to a different apartment on 7/1. So I requested to have the service started at the new place on 7/1. I contacted TWC on 7/2 to tell them the equipment...
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1.8
I didn't like
  • Tech did not show up for appointment
  • Promised a refund but never received it
  • Did not refund money after i canceled service
#887230
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Stay away if possible! Go with DirecTV or Dish for TV and Verizon or another carrier for Internet! Called and did an online chat for a reconnect for internet. We have always had bad experiences with TWC in the past and decided to go with DirecTV (which we LOVE!) and...
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1.0
I didn't like
  • Poor customer service
  • Wifi outages
  • Quality
#852019
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During the Verizon strike and while waiting for Verizon to install my bundle in my new home, I received a limited time offer to install TWC in my home.So fed up with Verizon waiting period, I decided to call TWC. They scheduled me for installation the very next day,...
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