Product: Time Warner Cable Internet Service Clear all filters (0 of 299 reviews match)
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I called in asking for help about my account. A service rep name "Cantrell ext 4347" refused to transfer me directly to a supervisor to help me on my service issue and transfered me to a non service hour extension that disconnected me. "Cantrell"...
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Anonymous
Maryam Sadri zadeh

My name is Maryam Sadri zadeh from Iran Mashhad

Anonymous
Maryam Sadri zadeIran

I love Mc Donald\'s but I didn\'t have a good McDonalds in turkey in taksim ave.every thing was terrible.we had very very bad food and bad French frieze and every where was di...

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Time Warner Cable Internet Service
#137210
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I got activated with the National Guard and sent overseas, and these *** ignored my call to cancel service - said they'd shut it off, but kept charging me. Illegal as per the Soldier & Sailor's Relief Act. Had to get a base lawyer involved, after NONE of...
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Time Warner Cable Internet Service
#135902
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So I get activated with the National Guard and sent overseas while subscribing to Time Warner Cable. Knew the activation was coming, so called and cancelled a month ahead of time. Sure enough, the *** kept billing me while I was gone. I get home from BFE to find a pile...
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Anonymous
Donna Parrish

I agree that Time Warner hates Veterans. My phone service was dead,so I used my cell to call TW and report the outage. They promised that a tech would come out 8:00-11:00 Am S...

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Time Warner Cable Internet Service
#134105
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Our Cable TV and High Speed Internet went out of service on 8/11/2008 at about 9:00 p.m. So I tried to reset the boxes before calling, but it did not work. I called Time Warner Cable at 1-877-772-2253 and went through all the automated prompts. I was finally connected...
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Anonymous
Disgruntal Employee

I work for time warner and i will tell you that all you people in california make my job a living *** calling in and crying about the dumbest issues *** its just cable are you...

cong.nguyen
cong.nguyen

this is ridiculous. please check my post to see how this \"Cantrell\" performed a 100% out of 100% worst rating customer service. TW no doubt has people working there and d...

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Time Warner Cable Internet Service
#131155
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I can truly relate to the previous complaints on Time Warner customer service! Last Wednesday, 4/16 I called because my internet stopped working. They ran diagnostics and found that I had to have a service appointment. Of course, the earliest possible date is Monday,...
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Time Warner Cable Internet Service
#118695
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On Tuesday, April 15, 2008 a Time Warner representative came to our home to install the digital telephone modem which would also provide our internet service. My husband observed an insect walking on the modem box and asked what it was and the employee seemed dazed...
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Anonymous
12317823

\"In the meantime, cockroaches of all sizes and ages are in our home study\" How do you know how old the roaches are? This made me laugh so much...and the description of t...

Anonymous
frat house

\"In the meantime, cockroaches of all sizes and ages are in our home study\" How do you know how old the roaches are? This made me laugh so much...and the description of t...

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Time Warner Cable Internet Service
#118497
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I signed up for Warner Cable Internet service. They installed the modem on March 28th. It did not work. Part of their problem is that their cable repairmen, and their tech service is 2 separate units, which do not work together, and do not know what each one is doing....
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Anonymous
Gary

Can someone PLEASE tell me why Time Warner is the only cable company in Akron? Something shady is going on around here, because they have a monopoly, often have terrible servi...

Anonymous
SuxTWC

Don\'t feel bad.... I live in Lorain County, and I have been having problems since 2005. They advertise a average of 7mbps speed. They have came out and replaced my cable, mod...

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Time Warner Cable Internet Service
#118160
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time warner - S - from on the phone customer service to the contracters that comes to your house to install the service and after they arrive you open the door for them with a cheer they ready to change your appointment and reschudle is #1 in the book and then you try...
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Anonymous
Tina

That is not true. Time Warner customers are their number one priority. that is why we have serice centers through the metroplex. i work for a time warner in the dallas area. a...

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Time Warner Cable Internet Service
#111872
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has anyone out there ever had a decent experience with time warner? i have never called in to their customoer sevice without being on hold for at least 10 minutes. And am transferred at least 3 times every time I call. I moved in June and it is now January and my bill...
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Anonymous
Tracy

Time Warner Cable is Horrible!!! The worst customer service ever, I do not want to speak with someone in Costa Rica who can barely speak english and offers no assistance!! I\'...

Anonymous
Eric

I work for Time Warner. Just want to say sorry for keeping you on hold so long. As a tip--try not to call on Monday\'s as they tend to be the busiest of all days. We\'re mo...

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Time Warner Cable Internet Service
#109945
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