Product: Time Warner Cable Internet Service Clear all filters (0 of 299 reviews match)
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Time Warner Cable - Terrible customer service

I wanted to make you aware of another issue with spectrum. My Internet has been down for 3 days. Spectrum has scheduled 3 appointments for a technician to come fix the issue. And all 3 times nobody has showed up. I have complained to the BBB. we have to get something done about spectrum.
1.0
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Middlesboro, Kentucky
Product
Time Warner Cable Internet Service
#1279057
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I'm not a technical person so I have to wait for my son to come home from college on break to call them. This happens all the time. What am I paying for? Sometimes my son tells me it's only giving less than 1 mbps. Also, their customer service is horrible. I called...
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Anonymous
vlad

same with my connection , paying 65$ per 100G it has never went above 12G , When I was paying 80$ for 200G was getting 100G periodically, but then downgraded to 100G and now g...

1.9
Product
Time Warner Cable Internet Service
I didn't like
  • Customer service
  • Lower internet speeds than paying for
  • Did not do as promised
#1240103
It seems that every time I start to read a interesting article, it's blocked. I either have to go thru a lot of do this and do that, to turn my ad blocker off, or pay $1.00. Do you know that this is happening, and what do you plan on doing about it? I'm rambling on...
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Product
Time Warner Cable Internet Service
I didn't like
  • Why all the stupid questios
#1223937
This started in Late 2016.I paid $150 of and $179 bill and called customer service that I will paid the rest within two or three business days. The reply was... "We are Spectrum and NOT Time Warner! we don't deal customers like this and If you dont paid...your services...
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2.4
Product
Time Warner Cable Internet Service
I didn't like
  • Poor customer servic
#1184422
Everything was good the first couple of months.I mean LITERALLY 3 MONTHS IN. and then my bill started changing amounts. I called the customer services center and asked why. I was told it was a late fee and I asked why because I was on automatic payments. I was told it...
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2.3
Product
Time Warner Cable Internet Service
#1143451
I'm posting my story for small business consumers, who do not need anything more than 10MBS (email, file transfer, most basic streaming), to consider other options before going with Spectrum.I paid my Spectrum bill with my with my Business AMEX, I have confirmation...
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1.6
Product
Time Warner Cable Internet Service
I liked
  • Internet service was fine
I didn't like
  • Customer service
  • Cavalier attitude
  • Follow up
#1128488

Time Warner Cable - The worst experience I've ever had with any internet company, TWC / Specturm is bad, i'm going back to Frontier.

The pictures get interrupted many times while watching a show. So annoying. And I pay $70 monthly for, only Internet. Ridiculous. The worst experience I've ever had with any internet company, TWC / Spectrum is bad, I'm going back to Frontier.{{REDACTED}}
Product
Time Warner Cable Internet Service
#1109674
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Time Warner Cable - Too Expensive!

They are to high! 60$ for internet, if u bundle! They said my price would not change for a yr. Or two. Two months later It went up $5.00, *** I am switching !!!!!!!!!!
Product
Time Warner Cable Internet Service
#1103577
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They are terrible!!!They are constantly adding new charges and increases on my monthly bill. When i recently moved i called 2xs prior to moving when i was finally in the new house it took days before the services got started bc someone messed up something in the...
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Product
Time Warner Cable Internet Service
#1084766

Time Warner Cable Internet Service Review

I've had Time Warner for years but my bill was $160 for cable and internet. I went to the local store and they reduce my bill by $60! Then after a year it went back up to $130. All the up and down with pricing and no changes in services. I'm tired of the price game. Canceling services.
1.0
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Time Warner Cable Internet Service
#1027664
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