Product: Time Warner Cable Internet Service Clear all filters (0 of 299 reviews match)
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Customer for nearly 30 years.They shut me off as I asked for a FIVE DAY extension which was denied. They are now holding my phone number (which I brought with me to them) captive. They have denied portage unless I pay past due, reconnect and current bill (for service I...
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1.0
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Time Warner Cable Internet Service
#1027654
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I admit I was two days late paying my internet bill.They disconnected my service and when I called to pay the bill I was told they had to start a new service because we canceled our service. I did not cancel or request my service be canceled I was just late paying the...
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1.0
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Time Warner Cable Internet Service
I liked
  • Time warner
I didn't like
  • Spectrum
#1014162
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I have high speed, expensive internet service in the middle of town that works about half the time.I have had their techs here probably 15 times to fix the problem throughout the last two years. They come in and tell me what the last guy missed or didn't do and tell me...
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Anonymous
Same Story

I have had the same type of issue, unreliable service for way too long. I can only hope Spectrum does a better job, because TWC has consistently let down the consumer.

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Time Warner Cable Internet Service
#1000017
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Time Warner Cable Internet Service Review

For the majority of every month my internet speed is so slow, I can't do anything with it. I've complained and they've switched the routers. Complained some more and ended up buying my own router. STILL the issue persists. I'm tired of paying money for something that doesn't work. *** TIME WARNER!!
2.4
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Time Warner Cable Internet Service
#993145
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Time Warner Cable Internet Service Review

Internet continuously goes out. I have contacted TwC 4 times since Christmas. A technician came at the second device call & laid a new temporary cable. When I called today, the rep put me on hold & never came back to the phone. I was inquiring about internet going out yet again & when someone would be out to lay the new permanent line.
1.1
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Advertised vs Delivered
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Time Warner Cable Internet Service
#990666
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I began service with TWC in Feb of 2016.I was very happy with the service and customer care. Then came Spectrum. Since the acquisition, merger, or whatever they're doing... Service levels and customer care have TANKED. I have had intermittent issues with TWC service,...
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Anonymous
Anonymous

I live in NYC and have the same problem with the Internet becoming so slow it gets a D and F rating for the US and World on Speedtest.net! I am in Manhatttan New York and it g...

1.4
Product
Time Warner Cable Internet Service
I didn't like
  • Spectrum completely ruining my isp
#987057
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i recently came back to TWC because i heard so much about their NEW super fast Ultimate 300 upgraded internet.Now if i gave them partial payments instead of paying my whole bill,eventually i would be cut off from service. So why is it okay for them to give me partial...
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Anonymous
Anonymous

Same issue except I can't afford anything over 15 mbs. It gets so useless I don't even understand why I'm paying for something that I can't even use.

2.8
Product
Time Warner Cable Internet Service
#984301
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I moved into my town home back in August.I have had constant outages due to "wiring problems"; both in the home and street. A supervisor came out less than 2-weeks ago and told me the weather can cause issues but took steps to correct it. Here I am again on the line to...
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2.8
Product
Time Warner Cable Internet Service
I liked
  • Fast internet service
I didn't like
  • Constant outages
#974553
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http://www.abcactionnews.com/news/some-bright-house-customers-concerned-about-spectrum-switch?utm_campaign=trueAnthem:+Trending+Content&utm_content=583f8424b8a9fe00072aeccf&utm_medium=social&utm_source=facebook Ok, I have internet service with you and been having many...
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Time Warner Cable Internet Service
#964998
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Worst company ever. Maybe Hillary is running the show for you all there. States speeds up to 60mbps yet i do a speed test only to find it is at 12mbps "maybe due to the fact that their nearest host is in California 87 miles away. Wtf guys get your *** together if your...
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Anonymous
Anonymous

its going to suck very bad because a&tt bought the out .. i truly hate them

Anonymous
Anonymous

Not fraud if they say upto M O R O N!!!

1.3
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Time Warner Cable Internet Service
#961041
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