Product: Time Warner Cable Phone Service Clear all filters (0 of 65 reviews match)
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Time Warner Cable Phone Service Review

SERVICE SUCKS!! I STAYED HOME & WAITED FOR SERVICE THEY CALLED, CANCELLED & RESCHEDULED MY SERVICES JUST PRIOR TO ME ANSWERING THE PHONE. BUT I BET WHEN IT'S TIME FOR A PAYMENT THEY WILL CALL SEVERAL TIMES DAILY!!! NOOO GOOD!!!
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Time Warner Cable Phone Service
#674051
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I'm so upset I can't stop thinking . I had been trying to get service since the end of June I took every step they asked of me . And pay for the services ahead of time . They gave me a 5 hour window and I new something wasn't right I usually get 1 hour windows . But I...
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4.5
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Time Warner Cable Phone Service
#671975
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worst customer service ever. Would not honor the price given in writing for my cable service. Supervisor Barbara gave me new plan information which would cost me $30 more per month. Made phone calls totaling 3 hours given wrong information excetra excetra. been a...
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Anonymous
Anonymous

If you get a rep in the Philippines, run! They don't like Americans and are insulted if you ask to be transferred to speak to one. I've been disconnected, hung up on, and ask...

1.9
Product
Time Warner Cable Phone Service
#634057
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I called into customer service and I spoke with a customer service representative that could not help me so I asked to speak to his supervisor I am fine carter of my situation and how upset the situation made me she responded to me like I didn't matter at all like I...
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Anonymous
Anonymous

I hope you're not waiting for a response fromTWC. That will never happen. I've voiced complaints for their incompetence, lack of service, overcharging for 6 months, taken ea...

1.0
Product
Time Warner Cable Phone Service
#632204
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My CC expired so I called to update it for my auto pay. takes 10 minutes to get thru their VM which does everything to solve your inquire without a real person. So I finally got a real person and updated my card, she said it went thru so I assume that meant it paid the...
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Time Warner Cable Phone Service
#620016
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Resolved
On September 25th I upgraded service and was told I qualify for a Dell 2-in-1. Two chat room reps told me such. I received my redemption code and registered as indicated submitting an old Direct TV bill. In mid October I checked on status of myreward only discover it...
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2.4
Hilton, New York
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Time Warner Cable Phone Service
I didn't like
  • No solution
#577850
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Time Warner Cable Phone Service Review

The worse cable experience ever! The first month of service was spoty the installer didn't install the digital box correctly! Gave me a whole 20.00 credit for a whole month of crapy service! Called my cell phone over 15 times one day!
1.4
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Product
Time Warner Cable Phone Service
#574660
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I live in Kansas City where Google Fiber just became an option. My family definitely wanted to take advantage of Google and besides the bandwidth increase, it was cheaper! We called this morning to cancel our TimeWarner service and we were surprised at how incredibly...
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Product
Time Warner Cable Phone Service
#571779
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We are living on the top of Hollywood Hills with constant low signal interruption. 2-3 weeks ago I asked for wire change to one of my cable box. I told over the phone and personally to the technician that I will not pay for the service since Time Warner have to supply...
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Anonymous
PuddyTat

File with the CA Attorney General http://oag.ca.gov/contact/consumer-complaint-against-business-or-company

Product
Time Warner Cable Phone Service
#534851
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We ordered an upgrade to our service, based on a chat with a rep, which offered a free tablet. We informed them that our account was partially late and this rep assured us that was fine as long as account remained in good standing and that a set upgrade would qualify....
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1.0
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Time Warner Cable Phone Service
#534705
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