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Time Warner Cable Phone Service Review

Customer service rep, Dawn (employee Id #) BFE, from risk management department, phone number (877-853-7446) was extremely rude as I tried to set up a payment plan and blatantly hung up on me as I was talking because I asked to speak to a supervisor for inquiries.
Product
Time Warner Cable Phone Service
#531470
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I continously get calls from a 448 number it has the name Demitrius Duncan and when I pick up its for lower interest rates on your credit card. I just looked on my phone and its my own number calling me. Your company needs to investigate I don't want my friends...
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Time Warner Cable Phone Service
#522467
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After 50 minutes on the phone with Time Warner Cable, their phone hung up on me. It's hard to get satisfaction with a company that apparently uses inferior equipment and provides incredibly poor cable service to our home. When I agreed to having TWC mail a new DVR (so...
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Robinson, Texas
Product
Time Warner Cable Phone Service
#520078
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I was a customer for Time Warner Cable for over five years. I disconnected my service due to better options in my area. My final bill was wrong and I called to get clarity. I was issued a ticket number to help provide a solution and was told someone would call me...
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Anonymous
Cyn

Makes one whom is dissatisfied with their service to drop TWC and switch to someone else. Scary.

Product
Time Warner Cable Phone Service
#514982
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Obtained service approximately 2 years ago. Business has substantially changed and needs for phone service have changed. Time Warner only provides a "dial tone" and does not offer services we need to effective and efficiently run the business. I feel they are holding...
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Product
Time Warner Cable Phone Service
#502089
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Ive been a Time Warner customer for a longtime now and I'm just fed up with all the lies and *** from Time Warner Cable! We purchased the triple play about 2 1/2 yrs ago, we started out paying about $157 a month a yr later the price went up a little about $10 not too...
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Anonymous
Anonymous

They are doing me the same exact way. I am PISSED! I need a lawyer

Product
Time Warner Cable Phone Service
#492538
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I did not realize how bad a company could be until I singed with Time Warner. I signed up for the service and had to have them out to my house 9 times to get it right. I signed up for the quad package not realizing that the intelligent home side does not communicate...
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Product
Time Warner Cable Phone Service
#488722
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I called to cancel my TWC in October and admitted the router was lost in the move and I wouldn't be returning it. The man I spoke to said he never had anyone admit to losing it and didn't know how to handle it. He said it would be in the final bill. Fast forward one...
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Product
Time Warner Cable Phone Service
#462703
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I frankly don't enjoy TWC's service, other than the fact that they don't require a contract, and if they try to have contracts, I don't think I'll even consider them,. I have their service for over a year and it has been nothing but trouble and a lot of time spent on...
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Product
Time Warner Cable Phone Service
#450969
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I orginally got my Time Warner HD TV -- Phone and Internet service in Jun 2012. The service was tremendously poor from the outset and required 3 different recording devices intially. My price was raised after one year and I spoke with a most rude representative who...
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Product
Time Warner Cable Phone Service
#448381
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