Time Warner Cable - Stole my money!!!&

So I checked my bank account money was taken out when I’m not in auto payments . So I called they had the nerve to tell me that someone must’ve had my card and made a payment at the store when one I had my card and was working all day , and or that my bank must’ve did a auto payment for them which I called my bank and they do not do that. So basically someone at TWC has the right to just steal money out of my account whenever they feel like it!
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ID
#1456107 Review #1456107 is a subjective opinion of poster.
Location
Scotchtown, New York
Service
Time Warner Cable Spectrum Internet Service

Time Warner Cable - Everything!!!

My internet always drops. I don't get the channels we pay for. I am trying to solve this problem and I just get disrespected by managers. This is horrible service and horrible customer service and horrible managers!!!!
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ID
#1044707 Review #1044707 is a subjective opinion of poster.
Service
Time Warner Cable Spectrum Internet Service
Reason of review
Bad quality

Time Warner Cable - Spectrum....even MORE of the same *** we'v come to expect from TWC

2.1
Details
What a surprise, the "non-contract base rate" of $35/mo for what is now the the slowest internet offered by TWC, now just jumped to $45. Yep that's right, slower speeds, more money. OH, and now that they've been consumed by Speculum Communications, the rape continues...Spectrum's BASE ENTRY LEVEL SERVICE (while it IS 60mps) is $67!!!!! Yep that's right, accept your 30% jump in rates for LESS service, or take the faster internet for DOUBLE! WHEN is someone going to jump in and put a leash on these utility companies who are price gouging us for what is essentially these days a basic necessity. They had over $28B in revenue last year, and overshot ALL earnings expectations. And we get a 30% price increase. I would LOVE to purchase stock in Spectrum/TWC but alas, I can't afford it with my new cable bill, and my internet is too slow to support my stock trading software anyways. Did I mention they have a monopoly in this region? I never thought I could hate a company more than Time Warner Cable....congratulations Spectrum, you've now exceeded MY expectations too!
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1 comment
Anonymous
#1312137

This is a classic bait and switch! And big companies like TWC (or Spectrum) always get away with it!!

It sucks to hear you are getting charged more and getting a worse service. We are also tired of how the monopolies keep overcharging everyone. At David, we created a tool to help you demand a refund for exactly this reason! David's system helps you submit a claim or file an FCC complaint easily in 2 minutes!

We would take a percentage off the refund, but our clients get $860 refunded on average, and it does work! If you are in NY, I think David can help you.

Hope you try it! Here's the link for SendDavid: http://bit.ly/2oKbCJc

ID
#1025704 Review #1025704 is a subjective opinion of poster.
Service
Time Warner Cable Spectrum Internet Service
Pros
  • People who answer the phone are usually polite
Reason of review
Bad quality

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