Product: Time Warner Cable Tv Package Clear all filters (12 of 12 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Got the new Spectrum lineup offers today.These are options that are separate from the ongoing Time Warner lineup that are still available. Turns out 2 of the channels I like watching, 1 that was standard on every package except the starter package, are now only...
Read more
Anonymous
Anonymous

Check out the Amazon Fire Stick or Fire TV box. A ton of options to watch, some pay for service is available, but at a MUCH lower cost than TWC/Spectrum. We recently went wi...

Product
Time Warner Cable Tv Package
#994676
Reply to reviews
Over charged more than twice.Payed for the highest internet which i had trouble with my gaming still. Cancled once and the gave me a better cheaper package and bills kept going up to 200 or more every month. When i canceled they over charging me for the 2 wks i used...
Read more
1.6
Product
Time Warner Cable Tv Package
#978050
Reply to reviews
Worst customer service ever, called to tell them a tree had fell and tore down the cable line but instead of asking my address they wanted to play 21 questions about my account. When i signed up for the triple play package they installed the wrong package and tried to...
Read more
1.9
Product
Time Warner Cable Tv Package
#933730
Reply to reviews
The worse experience I have ever had, and I have dealt with companies from Alaska to Miami; Time Warner is the worse yet.I had to change my package three times, each time the price was increased, and the two televisions in the home didn't have the same channels. I...
Read more
1.2
Product
Time Warner Cable Tv Package
#884141
Reply to reviews
Regularly Time Warner interrupts my viewing of a channel that i already pay for in order for me to buy a more expensive package. I call customer support but no one can give me a rational explanation and I just get the instructions to reboot my cable box. This happens...
Read more
Product
Time Warner Cable Tv Package
I didn't like
  • Zero customer service
  • Unacceptable practice to sell more expensive service
  • Monopoly in my neighborhood
#757195
Reply to reviews
My husband and I decided we needed to cut back on our expenses; so, I suggested we downgrade to a smaller cable tv package. When he called (which wasn't the first time), he was asked for a 4-digit code, which we supposedly chose when the account was set up. We couldn't...
Read more
Time Warner Cable Casstown, Ohio
Product
Time Warner Cable Tv Package
#510806
Reply to reviews
I switched to twc on sept 5, 2013, was promised a $300 gift card for doing so, after giving all the info required and agreeing to switch, I was told I only qualified for a $50 gift card which i never received, and was told I'll get 250 channels with my subscription,...
Read more
Anonymous
Anonymous

Same thing happened to me.

Product
Time Warner Cable Tv Package
#468645
Reply to reviews
We signed a two-year contract that is supposed to lock-in your rate and prevent your monthly fee from going up. However, in the fine print it states that they can raise your rate after the first 12 months. One year has passed and now our rate is going up about $5 per...
Read more
Product
Time Warner Cable Tv Package
#364890
Reply to reviews
I got home at 2pm and can''t watch channel 53ers and they say I have to wait 24hr before a credit. I don;t want a credit. This forces me to get pay per view. My bills is over 250.00 a month because I'm a customer over 2year and I have the 40'99 internet...
Read more
Anonymous
Anonymous

TWC charges at a daily rate. We have to let them know when our services are not working so they know what needs to be fixed. Calling and talking the retention dept can be he...

Product
Time Warner Cable Tv Package
#290643
Reply to reviews
I have so many things to say about time warner cable san diego I'm not even sure where to begin...but i'll try. Firstly, the sales person was extremely deceptive and signed me up for packages I didn't even want. I told her I barely watch TV so i just need...
Read more
Product
Time Warner Cable Tv Package
#134835
Reply to reviews

Time Warner Cable Tv Package Review

#1013576
1.7
Details
Not willing to offer discounts to existing customers. If you try to downgrade part of package they state that it is intertwined and your bill will increase instead. They don't seem to be concerned about the drove of customers that are choosing to disconnect and go with alternatives. Time to say goodbye, Time Warner Cables days are numbered with such awful business practices
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Time Warner Cable Tv Package Review

#861974
3.2
Details
When i first saw time warner's commercial, i thought they couldn't be beat, i feel like i'm trapped with this company, they promised several things, i pay enough for this service that every television in my house should show the same thing. But in order to have this, i must pay more money. Over a year now, i just put up with my current situation with time warner.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Value for money
Website