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Time Warner Cable - No basic cable for low income people!

I called to see if I could get my disabled brother basic tv or a start up deal he makes $545 a month and the least amount for tv they would offer was $68.85 plus tax can you believe this company ! So sick of monopolies.
Hornell, New York
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Time Warner Cable Tv Package
#1135730
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Time Warner Cable Tv Package Review

Not willing to offer discounts to existing customers. If you try to downgrade part of package they state that it is intertwined and your bill will increase instead. They don't seem to be concerned about the drove of customers that are choosing to disconnect and go with alternatives. Time to say goodbye, Time Warner Cables days are numbered with such awful business practices
1.7
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Time Warner Cable Tv Package
#1013576
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Got the new Spectrum lineup offers today.These are options that are separate from the ongoing Time Warner lineup that are still available. Turns out 2 of the channels I like watching, 1 that was standard on every package except the starter package, are now only...
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Anonymous
Anonymous

Check out the Amazon Fire Stick or Fire TV box. A ton of options to watch, some pay for service is available, but at a MUCH lower cost than TWC/Spectrum. We recently went wi...

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Time Warner Cable Tv Package
#994676
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Over charged more than twice.Payed for the highest internet which i had trouble with my gaming still. Cancled once and the gave me a better cheaper package and bills kept going up to 200 or more every month. When i canceled they over charging me for the 2 wks i used...
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1.6
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Time Warner Cable Tv Package
#978050
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Worst customer service ever, called to tell them a tree had fell and tore down the cable line but instead of asking my address they wanted to play 21 questions about my account. When i signed up for the triple play package they installed the wrong package and tried to...
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1.9
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Time Warner Cable Tv Package
#933730
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The worse experience I have ever had, and I have dealt with companies from Alaska to Miami; Time Warner is the worse yet.I had to change my package three times, each time the price was increased, and the two televisions in the home didn't have the same channels. I...
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1.2
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Time Warner Cable Tv Package
#884141
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Time Warner Cable Tv Package Review

When i first saw time warner's commercial, i thought they couldn't be beat, i feel like i'm trapped with this company, they promised several things, i pay enough for this service that every television in my house should show the same thing. But in order to have this, i must pay more money. Over a year now, i just put up with my current situation with time warner.
3.2
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Billing Practices
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Diversity of Products or Services
Value for money
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Girard, Ohio
Product
Time Warner Cable Tv Package
#861974
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Regularly Time Warner interrupts my viewing of a channel that i already pay for in order for me to buy a more expensive package. I call customer support but no one can give me a rational explanation and I just get the instructions to reboot my cable box. This happens...
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Time Warner Cable Tv Package
I didn't like
  • Zero customer service
  • Unacceptable practice to sell more expensive service
  • False promise
#757195
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My husband and I decided we needed to cut back on our expenses; so, I suggested we downgrade to a smaller cable tv package. When he called (which wasn't the first time), he was asked for a 4-digit code, which we supposedly chose when the account was set up. We couldn't...
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Casstown, Ohio
Product
Time Warner Cable Tv Package
#510806
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I switched to twc on sept 5, 2013, was promised a $300 gift card for doing so, after giving all the info required and agreeing to switch, I was told I only qualified for a $50 gift card which i never received, and was told I'll get 250 channels with my subscription,...
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Anonymous
Anonymous

Same thing happened to me.

Product
Time Warner Cable Tv Package
#468645
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