Not resolved
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability

I had Time Warner Cable come out to reconnect a ground wire that came off my cablebox on the side of the house. They stated I didn't have to be home, being that the work was outside only.

I just wanted to show you what I found when I got home and went to see if the work was done. Notice the lack of pride shown in their work which is reflected by the green wire.

Now you know why they are are at the bottom for customer satisfaction! Pitiful!!!

Had to call them to come out again.

Reason of review: Poor customer service.

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