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I had Time Warner Cable come out to reconnect a ground wire that came off my cablebox on the side of the house. They stated I didn't have to be home, being that the work was outside only.

I just wanted to show you what I found when I got home and went to see if the work was done. Notice the lack of pride shown in their work which is reflected by the green wire.

Now you know why they are are at the bottom for customer satisfaction! Pitiful!!!

Had to call them to come out again.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of twc cable service. Time Warner Cable needs to read this review and look into the issue (if any) according to poster's claims.

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