This is the second time in the 2 months that I have had Time Warner that my HD cable has gone out. I have had numerous problems with Time Warner in the past but have few other choices in this area or in other areas that I have lived.
Time Warner knows that you have no other real choices and could not care how you feel about their service. They expect your life to revolve around them. Their service is horrible.
It is no wounder that they were rated one of the nation's most hated companies along with Exxon.