Not resolved

This company is so ***. They recently updated the system and now none of our recorded shows will record as programmed.

I have shows recording seasons past even back 5 seasons ago. when we programmed it to only record "new" shows. So our dvr box is full and won't record more shows without deleting shows we don't want deleted. This is redicilous.

I called last night and the representative did not know how to fix the problem. After over an hour on the phone he finally asked his supervisor and was told it is because of the recent update.

But they are not fixing the problem?????????????? Very dump company, DON'T RECOMMEND THEM TO ANYONE!!!!!!!!!!!!

Product or Service Mentioned: Time Warner Cable Cable Tv Service.

Reason of review: their update screwed up our recordings.

Preferred solution: Let the company propose a solution.

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