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Customer service

Time Warner asked me to take a survey on line in exchange for a "reward" given at the end. The freebies they "give" are complete scams.

They entice you to choose a "free" reward in order to get your credit card. The small print says that they will charge you exorbitant sums every month for their incredible product. Of course, no one reads this fine print. The company then sends you a product "for free" one time.

Thereafter, you are charged large sums every month for a product you probably don't want. By the time you realize that your bank account is being drained you've been charged royally.

It's amazing that supposedly respectable companies like Time Warner promote these scams. Time Warner is complicit with misleading (and I would say even defrauding) consumers.

Review about: Time Warner Cable Deal.

Reason of review: No contact info to contact by email, survey scams perpetrated on customers.

Preferred solution: Let the company propose a solution.

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