Same experience as other reviewers.The want to see a copy of the death certificate before they will disconnect.
Must fax it to them. Asked for his PIN number on the account. An 89 year old man, highly unlikely he even had one and how would I have this information? Don't have one on my own cable, Internet account.
Ridiculous invasion of privacy and bureaucracy. Should have had my husband call, say he was my uncle and just cancel it. They bill a month in advance. They actually wanted me to go there, nowhere near where I live, but finally agreed to a fax.
The bill starts from after he passed away.am totally disgusted.
Review about: Time Warner Cable Internet Service.