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I called to set up cable.The rep set me set me up for things I clearly stated I did not want.

Finally fixed the issue with a nother rep. I stated for id I have a work photo id he if I had a social security card I said yes. He said that will work. Then I talk to two different reps the also said that will be fine.

Little did I know they flagged the account for that reason. The day of set up I received a voicemail of the instillation guy who was clearly sitting in the office claims he knocked on our door. So I have it set it up again for a latter time that day again I stated I had a work photo id and a social. Then the instillation guy calls to confirm he asked if I had a photo id I stated I had a work photo id and social he said that's fine he asked if account holder would be at the home I said yes its me he laughed and hung up on me five minutes latter a rep calls and said they can not install without drivers license I stated the above.

He said there is nothing we can do.

WHAT A JOKE!!!!!!I WILL NEVER GO THRU TIME WARNER AGAIN!!!!!!!!!

Review about: Time Warner Cable Account.

Monetary Loss: $145.

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