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Oh yes Spectrum and I have been working together for months on so much pixeling and lines and freezing that it was not funny anymore. I actually bought a new tv, had that exchanged for another bought new phones as I am disabled and have a landline too...and new surge...
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1.0
I liked
  • Bundled rates for disabled
  • Bundled services at lower rates for seniors
I didn't like
  • Having to call constantly for pixeling
  • Remote charges i mean come on its paid for by now
  • Freezing issues
#1187222
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I have had Time warner for almost a year and have had nothing but problems. My on demand NEVER works. I have called multiple times about my controller not working and they only tell me they don't know what is wrong. Ever since having time warner my tv changes its...
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1.0
#1059464
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I had Time Warner the internet and phone were fine the t.V service horrible.I felt like the repair men were Literally Living in my house . giving them sodas and coffee .listening to their problems telling me their life story > Gave up then they ruined my credit for...
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#936623
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TIME WARNER CABLE is no better. In my opinion it is almost criminal to charge an elderly disabled person nearly $119.00 a month for services and I was told that by December they want another $10 a month if I want to keep the phone. Where will it end? Will the...
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h.kitchener
h.kitchener

You obviously made some major mistakes in your life. Now you want "the government" or someone else to pay for your mistakes. If you really do have only some $840 per month inc...

1.0
I didn't like
  • Time warner sucks
#920428
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As of the beginning of May 2016 I had Time Warner cable install TV Internet and home phone and out of those three I've had two of the service is working but the TV portion has not worked 95% of the time at all i've contacted them I've had to *** of work I have four...
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1.4
#911225
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Time Warner Cable Customer Care Review

Worst customer service no one at the call center could help me after over 7 hours of calls in 3 days. Now I have to wait 3 more days for a technician to come to my home. I'm pretty sure he won't fix the problem either
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#898396
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Featured

Time Warner Cable internet is a joke
We switched over to Time Warner Cable recently for some reason, it might have been because it was slightly cheaper than the internet we had before. Anyways, as soon as we get it, the internet starts going out. And I'm not talking like twice a week, I'm talking like...
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SSR_Odysseus
SSR_Odysseus

FYI, I did not mean to give the 5 out of 5 stars. My real rating is 1 out of 5 stars

#881075
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New construction house. It takes them 2 weeks to come out, to see if I can get service and then another wait, to get the install. I had to talk to 4 different representatives and 1 supervisor, to get the order through. I called DISH and had TV service installed in TWO...
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1.0
#855516
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So I needed somewhere to vent and this will NOT be the only place I paste my complaint. I authorized TWC to take out of my account ONE time. They decided to take it out TWICE, which is a total of $442.36. They refuse to give it back. One rep keep putting it on another...
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Anonymous
Anonymous

you should call or email212-364-8300, option 2.twc.cotp@twcable.com remains the email address.The number goes straight to the customer care advocates in the TWC Office of the ...

ryanfreeman777
Anonymous

I'm sorry to hear that you had that negative experience about TWC! You can talk with TWC support rep directly at +1844 216 9420 to solve your issues FAST. This is the best sup...

#850315
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Contact Time Warner Cable

Mailing Address:
Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States
Phone:
(888) 892-2253
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Time Warner Cable Products and Services

All Time Warner Cable Products
Time Warner cable's definition is customer service is a joke. I recently received one of the new adapter boxes for a television not connected to a cable box. I attempted to install the adapter on Thursday (05/12/16), however got error message 225.1 indicating that...
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Anonymous
Anonymous

I'm have the same problems!

Anonymous
Anonymous

You should call or email 212-364-8300, option 2.twc.cotp@twcable.com remains the email address.The number goes straight to the customer care advocates in the TWC Office of the...

1.0
I didn't like
  • Poor customer service mgr
#850025
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