State: Wisconsin Clear all filters (44 of 1567 reviews match)
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Oh yes Spectrum and I have been working together for months on so much pixeling and lines and freezing that it was not funny anymore. I actually bought a new tv, had that exchanged for another bought new phones as I am disabled and have a landline too...and new surge...
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1.0
I liked
  • Bundled rates for disabled
  • Bundled services at lower rates for seniors
I didn't like
  • Freezing issues
  • Having to call constantly for pixeling
  • Frequent internet outage
#1187222
I have had Time warner for almost a year and have had nothing but problems. My on demand NEVER works. I have called multiple times about my controller not working and they only tell me they don't know what is wrong. Ever since having time warner my tv changes its...
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1.0
#1059464

Time Warner Cable in Milwaukee, Wisconsin - Beware of time warner

I had Time Warner the internet and phone were fine the t.V service horrible.I felt like the repair men were Literally Living in my house . giving them sodas and coffee .listening to their problems telling me their life story > Gave up then they ruined my credit for not taking the box back in time and lost a hundred points on my score because of them and I owed them nothing because I was waiting for a packing ship to ship back when they told me they were going to send me one and then they told me they did not do that after they told me that I had to drive 45 min to the place .to drop it off They ruined my credit for me and my family to buy a house.a hundred percent drop of credit and they had everything and I owed them nothing .Time Warner they had everything. Don't drop their service they will Kill your credit.
#936623
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TIME WARNER CABLE is no better. In my opinion it is almost criminal to charge an elderly disabled person nearly $119.00 a month for services and I was told that by December they want another $10 a month if I want to keep the phone. Where will it end? Will the...
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h.kitchener
h.kitchener

You obviously made some major mistakes in your life. Now you want "the government" or someone else to pay for your mistakes. If you really do have only some $840 per month inc...

1.0
I didn't like
  • Time warner sucks
#920428

Time Warner Cable - Tv Service Review from Milwaukee, Wisconsin

As of the beginning of May 2016 I had Time Warner cable install TV Internet and home phone and out of those three I've had two of the service is working but the TV portion has not worked 95% of the time at all i've contacted them I've had to *** of work I have four different locations for them to come out and fix it it has never been fixed properly I've called them including today September 1 and I've been seeking a him credit for my bill for the TV portion and It has not been taken care they have been rude to me they have not kept their word and I've gone in to locations on Mayfair Road and I have contacted them numerous times and they make me feel like I have done something wrong with their attitude and they're questioning me instead of being more concerned about fixing the problem and having a customer that would give them a good review and a happy customer too they do not seem to care at all about me as a customer and they have treated me and talk to me disrespectfully and have made me feel as though I have been the one that hasn't done right by them even though I paid my bill every month on time even though my service has been terrible
1.4
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#911225
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Time Warner Cable Customer Care Review

Worst customer service no one at the call center could help me after over 7 hours of calls in 3 days. Now I have to wait 3 more days for a technician to come to my home. I'm pretty sure he won't fix the problem either
1.1
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#898396
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Featured
Time Warner Cable internet is a joke
We switched over to Time Warner Cable recently for some reason, it might have been because it was slightly cheaper than the internet we had before. Anyways, as soon as we get it, the internet starts going out. And I'm not talking like twice a week, I'm talking like...
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SSR_Odysseus
SSR_Odysseus

FYI, I did not mean to give the 5 out of 5 stars. My real rating is 1 out of 5 stars

Time Warner Cable in Lake Geneva, Wisconsin - Horrible

New construction house. It takes them 2 weeks to come out, to see if I can get service and then another wait, to get the install. I had to talk to 4 different representatives and 1 supervisor, to get the order through. I called DISH and had TV service installed in TWO days. Two plus weeks, to hook up a cable for internet, is just flat out *** service. Horrible Horrible Horrible. The representatives are unknowledgeable and do not care if you get service or not. I wish there was another option for internet service, but this is the only choice I have. Bend over and take it in the ***.
1.0
Details
Customer service
Product or Service Quality
#855516
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So I needed somewhere to vent and this will NOT be the only place I paste my complaint. I authorized TWC to take out of my account ONE time. They decided to take it out TWICE, which is a total of $442.36. They refuse to give it back. One rep keep putting it on another...
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Anonymous
Anonymous

you should call or email212-364-8300, option 2.twc.cotp@twcable.com remains the email address.The number goes straight to the customer care advocates in the TWC Office of the ...

ryanfreeman777
ryanfreeman777

I'm sorry to hear that you had that negative experience about TWC! You can talk with TWC support rep directly at +1844 216 9420 to solve your issues FAST. This is the best sup...

#850315

Contact Time Warner Cable Customer Service

Mailing Address:
Time Warner Inc.
One Time Warner Center
New York, New York 10019-8016
United States
Phone:
(888) 892-2253
All Time Warner Cable Contacts

Time Warner Cable Products and Services Reviews

Time Warner cable's definition is customer service is a joke. I recently received one of the new adapter boxes for a television not connected to a cable box. I attempted to install the adapter on Thursday (05/12/16), however got error message 225.1 indicating that...
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Anonymous
Anonymous

I'm have the same problems!

Anonymous
Anonymous

You should call or email 212-364-8300, option 2.twc.cotp@twcable.com remains the email address.The number goes straight to the customer care advocates in the TWC Office of the...

1.0
I didn't like
  • Poor customer service mgr
#850025